HR Assistant

Lancaster City Council; Morecambe; Hybrid; GBP 22,000 - 30,000; Full time

Job summary

A local government council in the UK is seeking an HR Administrator to join their supportive team. In this hybrid role, you will provide HR administration services and support the employee lifecycle from recruitment to exit. The ideal candidate will be organised, detail-oriented, and possess excellent customer service skills. Benefits include generous leave, pension scheme, and various employee perks.

Benefits

Generous annual leave allowance

Local Government Pension Scheme

Discounted gym membership

Cycle to work scheme

Opportunity to purchase extra time off

Qualifications

• Experience in HR administration is preferred but not essential.
• Ability to work independently and follow user guides.

Responsibilities

• Administer and support all aspects of the employee journey.
• Maintain HR systems and records with accuracy.
• Respond to staff and manager queries.
• Support HR projects and initiatives.
• Assist in organising corporate employee engagement events.
• Represent the Council at external events.

Skills

Organisational skills

Detail-oriented

Excellent customer service

IT skills (Microsoft Office)

Job description

The Role

Are you organised, detail‑oriented, and passionate about delivering excellent customer service? An exciting opportunity has arisen to join the busy and supportive HR team at Lancaster City Council as an HR Administrator.

In this pivotal role, you will provide a comprehensive HR administration service to managers and staff across the Council. As the first point of contact for internal and external HR enquiries, you’ll be involved in the full employee lifecycle from recruitment and onboarding to leavers and everything in between.

You’ll need excellent IT skills, particularly in Microsoft Office, and the ability to follow user guides and work independently. While previous HR administration experience is an advantage, we’re more interested in your ability to demonstrate the skills and attitude needed to thrive in this role.

Key Responsibilities

• Administer and support all aspects of the employee journey, including recruitment and selection.
• Maintain HR systems and records with accuracy and confidentiality.
• Respond to staff and manager queries, delivering clear guidance and a customer‑focused service.
• Support HR projects and initiatives, including taking notes at formal hearings.
• Assist in organising corporate employee engagement events.
• Represent the Council at external events such as career fairs and open days.
• Work closely with the HR & OD team to ensure seamless delivery of HR strategies and contribute to a positive employee experience across the organisation.

Working Arrangements

This is a hybrid role, combining on‑site attendance with remote working. Ability to travel to locations, as the job will provide support at multiple council sites around the district, and you will travel frequently between locations.

ICT Equipment will be provided. The Council operates a Flexible Working Hours Scheme, offering a supportive and adaptable working environment.

Flexible working friendly – we offer hybrid working, a generous flexi‑time scheme, and opportunity to work with your team to establish working hours to enable you to maximise your work‑life balance.

About You

You will identify with our organisational values of Pride, Ownership, Working Together and Ambition.

Our Benefits

• Generous annual leave allowance
• Local Government Pension Scheme
• A range of employee benefits including discounted gym membership, cycle to work scheme, and the opportunity to purchase extra time off
• Discounts on days out, activities and retail.

Lancaster City Council has unanimously declared a climate emergency and will therefore work towards reducing carbon emissions to net‑zero by 2030. As part of this role, you will be expected to participate and work towards reducing both carbon emissions and the impacts of climate change.

We are an Investor in People, Forces Friendly employer, and an Armed Forces Covenant committed organisation. We welcome applications from defence reserves and other members of our armed forces community. We are an inclusive employer and welcome applications from all parts of our community.

At Lancaster City Council we aim to have a diverse workforce that is representative of the district that we serve and provide a working environment where each employee feels able to bring their whole self to work. We welcome applications from all sections of our community and provide several supportive and inclusive workplace networks and safe spaces for employees to feel connected. Our workplace wellbeing strategy drives our commitment to staff wellbeing initiatives and ensuring that our organisation is a great place to work for all.

We are a disability confident committed employer.

Please note that due to the volume of applications we receive we are unable to update all applicants individually. If you do not receive a response from us within 2 weeks of the closing date, then your application will unfortunately have been unsuccessful in progressing to interview.

Interview date: TBC