HR Assistant

Asta; Greater London; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading HR firm is seeking an HR Assistant to provide proactive support to clients and employees. The successful candidate will manage onboarding and offboarding processes, respond to HR queries, and collaborate with various teams. Excellent communication and organisational skills are essential. The role is full-time, based in London, offering a range of benefits including training and development opportunities.

Benefits

Reward platform with discounts

25 days holiday

Well-being centre

Recognition programme

Pension with company contribution

Life Assurance

Private medical with annual health check

Development and training opportunities

Qualifications

• Previous experience in HR administration required.
• Excellent communication skills, written and verbal.
• Strong organisational and task management skills.

Responsibilities

• Provide timely responses to HR queries.
• Manage onboarding and offboarding processes.
• Ensure payroll changes are processed accurately.

Skills

HR administration experience

Excellent communication skills

Strong organisational skills

Proficient in HRIS systems

MS Office proficiency

Education

CIPD qualification (preferable)

Job description

HR Assistant

Application Deadline: 5 December 2025

Department: HR

Employment Type: Fixed Term - Full Time

Location: London UK

Reporting To: Helen Whooley

Description

To provide pro‑active, efficient and accurate HR assistance and support to clients and their employees, external stakeholders and the HR team.

The HR Assistant also completes ad‑hoc tasks and projects as and when required by the wider HR Team and key stakeholders, providing support to the HR Administrators where necessary.

Key Responsibilities

• Provide timely and accurate responses to queries received throughHR inboxes and Teams Channels adhering to SLA requirements. Escalate issues to the relevant HR team member or department, promptly and efficiently.
• Responsible for the on‑boarding and off‑boarding processes within agreed SLA requirements. This includes managing and co‑ordinating the HR induction process, meeting new starters, chasing outstanding documentation and background checks (including regulatory references and Fit and Proper checks for SMCR), updating Organisation Charts, co‑ordinating post probation and leaver questionnaires and leaver related processes.
• Oversee all benefit on‑boarding, mid‑term adjustments and off‑boarding, along with any employee queries for all company benefits including Season Ticket Loans, Eyecare Vouchers, Private Medical Insurance, Pension, Life Assurance, Gym Membership, Dental Care, Annual Medicals and Buying Holiday, Cycle to Work and Electric Car Scheme. Conduct monthly PMI reconciliations and initiate the medical underwriting process where applicable.
• Responsible for the accurate creationof offer letters, employment contracts, offer packs, start date confirmation letters, probationary letters, changes to T&C’s letters, salary review letters and leaver confirmation lettersefficiently.
• Co‑ordinates any relevant training, including CII/ACII by booking exams, drafting study agreements, reviewing invoices and liaising with payroll regarding any leavers and deductions from salary.
• Ensure all payroll changes are included in the Payroll Actions and Payroll Timetable as appropriate.
• Co‑ordinates data for internal and external audits, including downloading relevant client and employee reports and responding to queries where necessary.
• Maintain HR Systems, trackers and employee files to ensure they accurately reflect any pending starters, changes in T&C’s, probations and leavers while ensuring GDPR compliance.
• Providing initial HR advice and guidance to employees and managers on company policies, procedures, payroll and benefits. This includes the creation of client meeting agendas and other tasks as directed by the HR Business Partner.
• Collaborate with the Payroll & Benefits Specialist, Talent Acquisition, Culture & Talent and L&D Teams, ensuring effective communication andan excellent clientexperience.

Skills, Knowledge & Expertise

• Previous experience in HR administration, working at a similar level. Working towards a CIPD qualification would be advantageous but not essential.
• Excellent communication skills, both written and verbal. The ability to provide employees and managers with advice and guidance in a confident and professional manner.
• Strong organisational and task management skills, with ability to manage multiple tasks simultaneously, whilst maintaining very high levels of accuracy and attention to detail.
• Proactive and having the ability to meet tight deadlines and using own initiative.
• Proficient in HRIS systems and MS Office.
• Flexible team player who can adapt to changing priorities and is prepared to get involved in the work and cover other team members when necessary.

Job Benefits

Davies are committed to being a diverse and inclusive workplace. We welcome candidates of all genders, gender identity and expression, neurodiversity, sexual orientation, disability, physical appearance, body size, race, age, nationality, and belief (or lack thereof).

Join us and enjoy our ever‑evolving benefits, including but not limited to:

• Reward platform – discounts for over 800 retailers
• 25 days holiday (rising with service)
• Well‑being centre
• Recognition programme
• Family friendly employer
• Pension - company contribution at 10%
• Life Assurance (10 x basic salary)
• Private medical with an annual health check
• Development, training, and professional qualification
• Employee volunteering programme