HR Assistant

Cardiff Council; Greater London; On-site; GBP 18,000 - 24,000; Full time

Job summary

A local government council in the UK is seeking a candidate for an administrative support role. Responsibilities include responding to enquiries, providing accurate data entry, and assisting with events. No degree is required, but candidates must have GCSEs in English and Maths. Must live within Cardiff boundaries. Proficiency in IT applications like Microsoft Office is necessary. Competitive benefits offered.

Qualifications

• You must not hold a degree; graduates may apply for other roles.
• GCSE Grade C or above in Maths or equivalent required.
• GCSE Grade C or above in English or equivalent required.

Responsibilities

• Respond to customer enquiries.
• Provide administration support for work experience opportunities.
• Record information for reports and monitoring.

Skills

Customer Service skills

Data entry skills

IT applications proficiency

Education

GCSE Grade C or above in Maths

GCSE Grade C or above in English

Tools

Microsoft Word

Microsoft Excel

Microsoft Teams

SharePoint

Job description

Responsibilities

• Respond to internal and external customer enquiries.
• Provide accurate and effective administration to support the sourcing and creation of unpaid work experience opportunities and other engagement programmes or services provided by the team.
• Data entry: record information to monitor the service and produce data and charts for reports.
• Record online and on‑site work experience placements accurately and check documents provided by services teams hosting placements.
• Develop a network of professional contacts.
• Provide information to internal customers and members of the public.
• Assist with administration relating to organising and attending events.
• Securely file electronic documents related to placements and ensure safe handling and storage of personal information and data.
• Use a variety of IT applications including Microsoft Word, Excel, Outlook, PowerPoint, Microsoft Teams, SharePoint and other organisational systems.
• Attend events with the team to promote Cardiff Council as employer to attendees.
• Support the HR Apprenticeship Team with a range of tasks.
• Develop a general understanding of the role and function of HR, including policies and processes, and the work of other HR teams.
• Depending on progress, skills, and interests brought to the role, there may be opportunities to contribute to drafting of articles, artwork or social media content.
• You must live within the boundaries of Cardiff.

Qualifications

• You must not hold a degree; graduates may be eligible to apply for other roles within Cardiff Council.
• GCSE Grade C or above in Maths or Essential Skills Wales Level 2 in Application of Number or equivalent.
• GCSE Grade C or above in English (and/or Welsh) or Essential Skills Wales Level 2 in Communication or equivalent.
• Able to use a computer, smartphone, or tablet device.

Desirable Skills

• Demonstrate an interest in the advertised role and in the work of the team.
• Demonstrate a basic understanding of the work of the Council.
• Examples of work experience gained, whether voluntary or paid in any role or sector.
• Welsh language or other community language skill at any level (e.g., basic greetings or more advanced).