HR Assistant

Davies Consulting; City of Westminster; On-site; GBP 30,000 - 40,000; Full time

Job summary

A UK-based consulting firm is seeking a proactive HR Assistant to provide efficient HR support and manage onboarding processes. The ideal candidate will have experience in HR administration and strong communication skills, with beneficial knowledge of HRIS systems. The role offers a comprehensive benefits package and opportunities for professional development.

Benefits

Discounts for over 800 retailers

25 days holiday

Well-being centre

Recognition programme

Pension contribution at 10%

Life Assurance at 10× basic salary

Private medical with an annual health check

Qualifications

• Previous experience in HR administration at a similar level.
• Working towards a CIPD qualification would be advantageous but not essential.
• The ability to provide employees and managers with advice and guidance.

Responsibilities

• Manage onboarding and off‑boarding processes within agreed SLA requirements.
• Provide timely and accurate responses to queries received through HR inboxes.
• Ensure compliance with GDPR in maintaining HR systems and employee files.

Skills

HR administration experience

Excellent communication skills

Strong organizational skills

Proficient in HRIS systems and MS Office

Ability to work under tight deadlines

Education

CIPD qualification (preferable)

Job description

HR Assistant Application Deadline: 5 December 2025
Department: HR
Employment Type: Fixed Term - Full Time
Location: London UK
Reporting To: Helen Whooley

Description

To provide pro‑active, efficient and accurate HR assistance and support to clients and their employees, external stakeholders and the HR team. The HR Assistant also completes ad‑hoc tasks and projects as and when required by the wider HR Team and key stakeholders, providing support to the HR Administrators where necessary.

Key Responsibilities

• Provide timely and accurate responses to queries received through HR inboxes and Teams Channels, adhering to SLA requirements.
• Escalate issues to the relevant HR team member or department promptly and efficiently.
• Manage onboarding and off‑boarding processes within agreed SLA requirements, including HR induction, documentation, background checks, and leaver processes.
• Oversee all benefit onboarding, mid‑term adjustments and off‑boarding, and respond to employee queries for company benefits such as Season Ticket Loans, Eyecare Vouchers, Private Medical Insurance, Pension, Life Assurance, Gym Membership, Dental Care, Annual Medicals, Buying Holiday, Cycle to Work and Electric Car Scheme.
• Conduct monthly PMI reconciliations and initiate the medical underwriting process where applicable.
• Accurately create offer letters, employment contracts, offer packs, start date confirmation letters, probationary letters, changes to T&C letters, salary review letters and leaver confirmation letters efficiently.
• Co‑ordinate relevant training, including CII/ACII by booking exams, drafting study agreements, reviewing invoices and liaising with payroll regarding any leavers and deductions from salary.
• Ensure all payroll changes are included in the Payroll Actions and Payroll Timetable as appropriate.
• Co‑ordinate data for internal and external audits, including downloading relevant client and employee reports and responding to queries where necessary.
• Maintain HR systems, trackers and employee files to ensure they accurately reflect any pending starters, changes in T&C’s, probations and leavers while ensuring GDPR compliance.
• Provide initial HR advice and guidance to employees and managers on company policies, procedures, payroll and benefits.
• Collaborate with the Payroll & Benefits Specialist, Talent Acquisition, Culture & Talent and L&D Teams, ensuring effective communication and an excellent client experience.

Skills, Knowledge & Expertise

• Previous experience in HR administration at a similar level.
• Working towards a CIPD qualification would be advantageous but not essential.
• Excellent communication skills, both written and verbal.
• The ability to provide employees and managers with advice and guidance in a confident and professional manner.
• Strong organisational and task management skills, with the ability to manage multiple tasks simultaneously while maintaining very high levels of accuracy and attention to detail.
• Proactive and able to meet tight deadlines using own initiative.
• Proficient in HRIS systems and MS Office.
• Flexible team player who can adapt to changing priorities and is prepared to get involved in the work and cover other team members when necessary.

Job Benefits

• Reward platform – discounts for over 800 retailers.
• 25 days holiday (rising with service).
• Well‑being centre.
• Recognition programme.
• Family friendly employer.
• Pension – company contribution at 10%.
• Life Assurance – 10× basic salary.
• Private medical with an annual health check.
• Development, training and professional qualification.
• Employee volunteering programme.

EEO Statement

Davies are committed to being a diverse and inclusive workplace. We welcome candidates of all genders, gender identity and expression, neurodiversity, sexual orientation, disability, physical appearance, body size, race, age, nationality, and belief (or lack thereof).