HR and Training Administrator

Summerhill Services Limited; Birmingham; On-site; GBP 25,000 - 26,000; Full time

Job summary

A public service organization in Birmingham is seeking an HR & Training Administrator to support a diverse team in managing training activities and onboarding processes. Successful candidates will have GCSE qualifications in English and Mathematics, a CIPD Level 3 qualification, and experience in HR systems and customer service. The role demands strong communication skills and the ability to work autonomously. This position offers 36.5 hours per week with a competitive salary.

Qualifications

• Experience in a busy customer reactive environment using multiple IT systems.
• Experience managing end-to-end recruitment processes.
• Significant experience in high-quality customer care.

Responsibilities

• Provide HR and Training Administration to the HR Team.
• Assist with onboarding new recruits and manage HR systems.
• Monitor Training Inbox and maintain Training Calendar.

Skills

Multitasking

Analytical skills

Communication skills

Confidentiality

Customer service

Education

GCSE A-C in English and Mathematics

CIPD Level 3 Qualification or Administration Apprenticeship

Tools

Microsoft Office 365

ATS (TRAC or similar)

Learning Management Systems (LMS)

HRIS (ESR or similar)

Canva

Job description

Posts & hours:HR & Training Administrator Based at: SSL Hub B6 7JJ (From time to time you may be required to work outside of your area of responsibility and at an alternative location) Hours: 36.5 hours (Mon-Fri) Salary: £25003.24 (£25688.26 FTE)

At SSL we rely on diversity to deliver on our goals. We actively encourage applications from talented and qualified individuals from all walks of life regardless of race, gender, marital status, national origin, religion, sexual orientation, disability or age.

Disclosure

All roles will be subject to a successful disclosure at an appropriate level from the Disclosure and Barring Service (DBS), satisfactory reference check, qualifications' check, occupational health check and mandatory training prior to commencement of employment.

Main duties of the job

Role Purpose:

To provide efficient HR and Training Administration to the Human Resource Team and the Early Years (EY), Training and Leadership Manager and support all stakeholders in line with Company standards, HR and Training policies and procedures, employment legislation and best practice.

To undertake instruction from the EY, Training, and Leadership Manager, all training administration activities to support in managing early years, Apprenticeships, Graduates, Leadership, and general training activities.

To assist with onboarding new recruits, assisting managers and provide support on the HR Team systems ensuring data integrity and security.

About us

At SSL, we work in partnership with Birmingham and Solihull Mental Health Foundation Trust (BSMHFT), to deliver facilities management, transport and other support services to over 50 sites across the West Midlands. Our team keeps expanding and since our establishment, in 2012, we have grown rapidly though the acquisition of new sites and services. At SSL we take pride in our focus to support and contribute to the Trust's aim which is to help people get better and challenge the stigma associated with mental illness.

Sustainability - All staff are expected to support SSL in meeting our 'Green' objectives, being responsible and considerate with regards to all 'resources' used and acting to minimise waste (e.g., products purchased, miles travelled, or power used). SSL is mandated to meet national carbon net zero targets and is being performance managed towards that achievement. Every member of staff wishing to work for SSL is expected to contribute to a greener and more sustainable organisation.

The health and safety of our staff is our top priority. We partner with our occupational health provider to check/offer vaccinations for Hepatitis B, Tetanus, Polio, Diphtheria, Measles, Mumps, and rubella (MMR) Varicella, Bacillus Calmette-Gurin (BCG) in line with recommended best practices for healthcare settings.

Job responsibilities

Training Administration

Please see JD for detailed responsibilities

Mandatory Training, Performance, and Training

Statutory and Mandatory training: Monthly chasing and report preparation for to Managers and Board

Ensure Monthly probationary reviews completed on Work-Pal and report to Management and prepare statistics for Board Report

Ensure quarterly check-ins taking place on workpal and annual appraisals

General Training Administration

Monitor Training Inbox and maintain Training Calendar

Booking rooms, preparing packs & materials for events including stationery orders etc Room set up and clear down where required.

Purchasing: New Supplier set up/ Requisitions and PO's, CC payments for courses, Maintain Supplier list

Update Intranet and SharePoint administration

Supporting Training matrix creation and group upskilling projects

Regular ad hoc reporting and chasing when required

Functional Skills booking for organisation.

Internal and External Training Courses

Follow process for delegate management including Joining instructions monitoring attendance acceptance, preparing and processing 0registers and certificates etc

Update training matrix and LMSworkpalal/ESR)

OnBase filing of Certificates

Ensure booking & payment documentation is filed centrally,

Chasing certificates & confirmation of attendance for external programmes

First pass external training course & provider investigation with guidance from Content/Training ExpertOther:

Responsible for confidential information and for determining whether or not this information can be shared, escalating when necessary.

Provide information, both verbal and written, as requested from outside bodies.

Ad hoc project work as directed by the Head of HR and EY, Leadership, and

Person Specification

Qualifications

• oGCSE A-C (or equivalent) in English and Mathematics
• Hold A CIPD Level 3 Qualification or Administration Apprenticeship qualification

Knowledge and Experience

• oGCSE A-C (or equivalent) in English and Mathematics oAdministration experience within a busy customer reactive environment that uses multiple IT systems. oExperience of administrating end to end recruitment process oExperience in utilising Recruitment, HR and Learning systems oExperience of producing HR Management Analytics, oExperience of providing first line HR advice to Supervisors and Managers oSignificant experience of operating within customer service field high quality customer care oWell-developed IT skills (intermediate level) in Microsoft Office 365 applications
• Experience of using ATS (TRAC or similar), LMS (Learning Management systems) HRIS (ESR or other HR software systems) HR Experience commensurate with a senior administrator within this sector (i.e. completes a range of activities from JD already) Experience with content creation platforms such as Canva,

Skills & Personal Qualities

• oAbility to multitask workload effectively to meet deadlines and manage competing demands oStrong analytical skills oExcellent communication skills both orally and written oAbility to use initiative and work autonomously oAbility to maintain confidentiality oA supportive and co-operative team member oStandards driven and flexible approach oA positive attitude and commitment to equality oAbility to communicate effectively with all relevant stakeholders oAble to travel between sites
• Conflict Management Skills

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.