HR and L&D Specialist

JACOBS DOUWE EGBERTS; Taplow; On-site; GBP 30,000 - 40,000; Full time

Job summary

A leading global coffee company in the UK is seeking an HR Administrator to support HR Shared Services and Talent Development. The role involves managing HR administration processes and supporting talent initiatives using SAP/SuccessFactors. Ideal candidates will have HR administration experience, strong attention to detail, and a positive attitude towards administrative duties. The position offers an opportunity to make a significant impact in a dynamic, collaborative environment where achievements are celebrated.

Qualifications

• Experience with HR administration and attention to detail.
• Knowledge of HR policies and the ability to provide advice.
• Strong IT skills and aptitude for learning new systems.

Responsibilities

• Support HR Shared Services with administrative tasks.
• Own the starters, leavers, and changes process in HCM.
• Design and implement talent initiatives.

Skills

HR administration experience

Knowledge of HR policies

Good IT skills (SAP/SuccessFactors)

Process driven

Positive outlook

Tools

SAP/SuccessFactors

ADP iHCM2 Payroll

Job description

Overview

You’ll be split between both HR Shared Services and Talent and Development.

HR Shared Services

The HR Shared Services part of the role supports all associate administration across the UK&I Business Units and the broader HR team. The role will own the starters, leavers, and changes process for associates in the JDE HCM module. They will provide comprehensive HR administration and general HR assistance to the UK&I HR team through timely, accurate completion of all HR administrative tasks. The key focus will be HCM maintenance in the SuccessFactors Employee Central database, managing the UK HR inbox with timely and supportive communication, associate administration including contracts and benefit platform updates. The KPI’s for the role are based on compliance with defined internal controls and procedures, timely turnaround of instructions, and being the custodian of employee data in accordance with GDPR and HR data reporting.

Talent and Development

The Talent and Development part of the role supports the talent and development programmes and processes in JDE. This role will be fully accountable for the SuccessFactors processes for the talent and development programmes. It will also support the Talent and Development Manager in designing, implementing, and evaluating talent initiatives, providing guidance and support to associates at all levels to foster a culture of continuous learning and professional growth.

Qualifications

• HR administration experience with a high attention to detail and a right first‑time mentality.
• Knowledge of HR policies and procedures and experience providing advice (e.g., maternity policy, sickness & absence policy).
• Good IT skills, including experience with HR systems, ideally SAP/SuccessFactors and ADP iHCM2 Payroll, with a strong aptitude for learning new systems quickly.
• Process driven with the ability to work with ambiguity to build and evolve processes for continuous improvement.
• A passionate administrator who has a positive outlook and genuinely takes pride and enjoyment from administrative duties.

About Us

At JDE we are proud of our passionate and driven associates who challenge the status quo and pursue mastery in everything they do. Our goal is simple and ambitious – JACOBS DOUWE EGBERTS: a coffee for everyone in the UK/I. Working with us means you’ll be making an impact in a fast‑paced, collaborative environment. We work as a team, celebrating success and supporting each other. Our associates work with a diverse group of like‑minded people in an innovative environment committed to doing the right thing across the globe. Your achievements here will get noticed.

Jacobs Douwe Egberts is a global coffee & tea company, serving consumers in more than 80 countries through iconic brands including TASSIMO, L’OR, DOUWE EGBERTS, KENCO, PRET & ILLY.