HR Advisory Service Manager: ER & Case Support

Oakleaf Partnership; City Of London; Hybrid; GBP 60,000 - 80,000; Full time

Job summary

A global fashion retailer is seeking an HR Advisory Service Manager to lead a team of advisors in delivering expert HR support. This pivotal role involves overseeing operations, managing performance, and developing line managers' capabilities within the organization. The ideal candidate will have proven HR management experience, strong knowledge of UK employment law, and a track record of motivating high-performing teams. This opportunity allows you to shape a growing advisory function within a high-profile organization.

Qualifications

• Proven experience in an HR management or partnering role.
• Strong knowledge of UK employment law and HR policy application.
• Experience in managing complex ER casework.

Responsibilities

• Lead and develop a team of HR Advisors.
• Oversight of case triage and service performance.
• Monitor key metrics to shape strategy.

Skills

Team leadership

HR advisory

UK employment law

Analytical skills

Stakeholder engagement

Communication

Problem-solving

Tools

HR systems

Job description

A global fashion retailer is seeking an HR Advisory Service Manager to lead a team of advisors in delivering expert HR support. This pivotal role involves overseeing operations, managing performance, and developing line managers' capabilities within the organization. The ideal candidate will have proven HR management experience, strong knowledge of UK employment law, and a track record of motivating high-performing teams. This opportunity allows you to shape a growing advisory function within a high-profile organization.