HR Advisor

Cooksongold; Willenhall; On-site; GBP 30,000 - 40,000; Full time

Job summary

A leading jewellery supply company based in Birmingham is seeking an HR Advisor to deliver high-quality HR services. The role includes managing employee relations, supporting recruitment, and contributing to HR projects. The ideal candidate will have a solid understanding of UK employment law, strong interpersonal skills, and preferably a CIPD Level 5 qualification. This position offers a competitive salary package and a supportive working environment.

Benefits

Competitive salary package

Excellent benefits

Support at every career stage

Qualifications

• Solid understanding of UK employment law and HR best practices.
• CIPD Level 5 or equivalent experience.
• Experience in a manufacturing or fast-paced environment is desirable.

Responsibilities

• Provide first-line HR support and advice to managers and employees.
• Manage employee relations cases.
• Support recruitment and onboarding processes.
• Take responsibility for employee development and apprenticeship recruitment.
• Maintain accurate HR records and support HR reporting.

Skills

Solid understanding of UK employment law and HR best practices

Strong interpersonal and communication skills

Ability to work independently and as part of a team

Education

CIPD Level 5 (or equivalent experience)

Job description

HR Advisor

Birmingham, UK

About Us

We are Cooksongold, and we’ve been proudly supporting jewellers since 1918, with everything from precious metals to jewellery tools. We are part of HM Precious Metals, one of Europe’s largest refiners and processors of precious metals.

Based in the heart of the Birmingham Jewellery Quarter with a store in London’s Hatton Garden, we are a friendly, well-established and expanding business of 270 dedicated employees.

We are highly rated by our customers – we were awarded a Feefo Trusted Platinum Service Award in 2024 and 2025, and we recently won Jewellery Supplier of the Year at the UK Jewellery Awards 2025.

It’s an exciting time to join us! We are continuing to invest in our jewellery operation and explore new markets for precious metal.

We currently have a vacancy for a Human Resources Advisor.

The Role

As our HR Advisor, you’ll play a key role in delivering a high-quality HR service across the business. Based at our Birmingham site, this is a true generalist role which will suit someone who enjoys getting involved in all aspects of the employee lifecycle. You’ll work closely with managers and employees to provide guidance on HR policies, employee relations, recruitment, and development.

Key Responsibilities

• Provide first-line HR support and advice to managers and employees.
• Manage employee relations cases, including disciplinaries, grievances, performance and attendance management.
• Support recruitment and onboarding processes.
• Take responsibility for our employee development programme and apprenticeship recruitment.
• Maintain accurate HR records and support HR reporting and monthly payroll processing.
• Contribute to HR projects including employee engagement, reward and recognition and equality and diversity initiatives.

About You

• CIPD Level 5 (or working towards) or equivalent experience
• Solid understanding of UK employment law and HR best practices
• Experience in a manufacturing or similar fast-paced environment is desirable
• Strong interpersonal and communication skills
• Ability to work independently and as part of a team

Benefits

We offer a well-balanced working environment with a competitive salary package and excellent benefits which support employees at every stage of their career.

If you are passionate about people and looking for a role where you can make a real impact, we’d love to hear from you!

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