HR Advisor

Lookers; Newcastle upon Tyne; On-site; GBP 28,000 - 38,000; Full time

Benefits offered by this job

Competitive salaries

Generous annual leave

Family leave benefits

Techscheme discounts

Eyecare vouchers

GP access (Smart Health)

Dental insurance

Critical illness cover

MyView PayNow

Will writing service

Life assurance

Gym discounts

Travel insurance

Home & tech vouchers

Job summary

Lookers is recruiting an HR Advisor in Newcastle upon Tyne to support managers with employee relations, disciplinaries, grievances and performance management. You will ensure up-to-date records, provide timely policy guidance, and help drive compliant HR processes across the business.

You will reference Occupational Health when needed, assist with reasonable adjustments, and contribute to updating policies, letters, and templates in line with legislation and business needs.

Qualifications

• Experience in managing the full range of employee relations cases including disciplinary, grievance, performance management, absence management, flexible working requests.
• Ability to influence and challenge where appropriate.
• Confident to make decisions independently, providing solutions and anticipating/overcoming challenge.
• Ability to build relationships with a variety of people in a changing & diverse environment.

Responsibilities

• Support managers in the management of all employee relations matters including disciplinaries, grievances, performance management and absence management.
• Provide timely advice and support to people managers in line with current policies and procedures.
• Refer employees to Occupational Health where required and support managers with reasonable adjustments.
• Support HR Managers on complex people matters including allegations of gross misconduct.
• Ensure HR records and the ER tracker are up to date with all related documentation.

Skills

Employee relations

Disciplinary handling

Grievance handling

Performance management

Absence management

Flexible working

Influencing

Decision making

Relationship building

Adaptability

Education

Level 5 CIPD

Job description

About us

We are one of the top three automotive retailers in the UK, proudly representing 32 manufacturer brands, selling a huge range of new and used vehicles from over 150 dealerships across the UK and Ireland.

We believe our people are our greatest asset, and we’re committed to recognising the valuable contribution each person makes. That’s why we continue to invest in a leading rewards and benefits package designed to support your career, wellbeing, and life outside of work.

HR Advisor, Newcastle upon Tyne.

Role Purpose:

To provide sound HR advicetolinemanagerson all employee relations mattersand ensure the development and implementation of effective HR policies and processes.

Role Accountabilities:

Support company managers in the management ofallemployee relation matters including disciplinaries, grievances, performancemanagementand absence management.

Providetimelyadvice and support to people managers in line with current policies and procedures.

Refer employees to Occupational Healthwhererequired, and support managers with implementing reasonable adjustments.

Support the HR Managerson complex people mattersincludingallegations of gross misconduct.

Ensure that all employee relation matters are recorded on theER trackerand all relating documentation is saved against the employee record.

Identifyand manage any trends in employee relationdata or casesand work with HRManagerto review and reduce concerns.

Ensure the bank of template letters and guidelines are kept up to date in line with legislation and business requirements.

Ensure the company policies are up to date and support in updating them asrequired.

Qualitycheckthe approachpeople managers take to ensure these are in line with currentpolicies andprocedures.

Keep up to date with employment law/legislation changes anddemonstratecontinuous professional development.

Support in any other general project work asrequired.

Skills, Knowledge, Experience:

Essential

Previousexperience working in a similar role.

Experience in managing the full range of employee relations casesincluding:disciplinary, grievance, performance management, absence management, flexible working requests.

Ability to influence and challenge whereappropriate.

Confident tomake decisions independently, providing solutions andanticipating/overcoming challenge.

Ability to build relationships with a variety of peopleand an ability to work in a changing & diverse business environment.

Desirable

Level 5 CIPD

Core Benefits:

• Competitive salaries with structured pay scales and progression as you grow within the business
• Generous annual leave that increases with your length of service
• Enhanced family leave, including 6 months’ full pay for maternity and adoption leave, and 2 weeks’ full pay for paternity leave
• Access to Techscheme for discounted technology purchases with flexible payments

Health & Wellbeing:

• Eyecare vouchers to help cover vision care needs
• Smart Health – 24/7 access to GP services to support your mental and physical wellbeing
• Dental insurance for everyday dental care and unexpected treatments
• Optional critical illness cover for peace of mind during life’s most challenging moments

Financial Wellbeing:

• MyView PayNow – access a portion of your pay as you earn, with features to stream, save, and track your money through a user-friendly app
• Free will writing services to help plan for the future
• Flexible life assurance options and partner life assurance for added protection

Leisure & Lifestyle:

• Discounted gym memberships to support an active lifestyle
• Travel insurance to help you explore with confidence
• Access to home and technology vouchers
• bYond card and a wide range of exclusive retail and lifestyle discounts

We strongly believe in nurturing and providing our people with specific manufacturer brand and management training to enhance career development opportunities. We have a great bunch of people, and we like to celebrate and encourage success at all levels.

Lookers and Charles Hurst are an equal opportunities employer. We are committed to a working environment that is free from discrimination, is inclusive, and empowers our people to bring their whole self to work and reach their full potential.

If your application issuccessful,we will conduct relevant employment checks prior to you commencing employment with us.Thesewill includeverifying your recent employment, address, credit historyandastandardcriminal recordcheck. For roles that require you to drive, adriving licence checkwill also be carried out.Please note, all offers of employment are made subject to a 6 month probation period commencing from your start date.

We take our data protection responsibilities very seriously and are committed to upholding and respecting your privacy rights. Information about how we will process your data including the types of data we collect, the purposes for which we use it, who we may share it with and how long we keep it are set out in our privacy notice. It also includes information about your individual privacy rights. Please make sure you read our Privacy Noticeso that you understand how we may collect and use your data.