HR Advisor

Manchester Arndale; Ipswich; Hybrid; GBP 30,000 - 42,000; Full time

Job summary

OCS UK & Ireland is seeking a proactive HR Advisor to support our people strategy across the organisation. You will handle employee relations, engagement, induction, and HR reporting in a hands-on role.

The ideal candidate has HR experience and works confidently with HR systems and Microsoft Office. CIPD qualifications are advantageous, and we value discretion, reliability, and strong communication at all levels.

Qualifications

• Experience in a HR role/environment.
• CIPD qualification advantageous.
• Proficient in HR systems and Microsoft Office Suite.
• Strong interpersonal and communication skills.

Responsibilities

• Provide expert employee relations guidance to managers and staff.
• Support colleague engagement initiatives and programs.
• Manage induction and onboarding processes for new hires.
• Prepare HR metrics and reports to inform decisions.

Skills

Interpersonal skills

Communication skills

Discretion

HR experience

Problem solving

Education

CIPD qualification advantageous

Tools

HR systems

Microsoft Office Suite

Job description

About The Company:

OCS UK & Ireland is a leading facilities management company with 50,000+ colleagues and a turnover in excess of £2bn. We deliver innovative, award-winning services within facilities management, hard services, cleaning, security and catering.

Our mission is to make people and places the best they can be for our colleagues, customers and the communities we serve. Our commitment to doing business the right way is rooted in our TRUE values - Trust, Respect, Unity, and Empowerment.

Why Work for OCS?

Award-Winning Employer: Ranked 36th on Glassdoor’s Best Companies to Work For 2025 — we value and motivate our people.

Digital Learning: The OCS Academy offers digital courses and resources to help you build skills and grow your career.

Retail Perks With our Hapi app, you can gain access to exclusive discounts, rewards and wellbeing resources.

Professional Growth: 600+ live learners across UK&I — Empowering colleagues with further development and qualifications!

Flexible Pay: Access a portion of earned wages before payday with our Wagestream App! (Contract Specific)

About The Role:

We are seeking a proactive and HR Advisor to join our team and play a key role in supporting our organisation’s people strategy. This is a dynamic and varied role, requiring a hands-on approach to deliver a wide range of generalist HR activities, including employee relations, colleague engagement, induction processes, HR reporting, organisational restructures, and policy development.

Key responsibilities:

Employee Relations:

• Provide expert advice and support to managers and employees on employee relations matters, including disciplinary, grievance, and performance management processes.
• Ensure compliance with UK employment law and organisational policies.
• Foster a positive and inclusive work environment.

Colleague Engagement:

• Plan and implement engagement initiatives to enhance employee morale and satisfaction.Analyse engagement surveys and develop action plans to address feedback.
• Promote diversity, equity, and inclusion throughout the organisation.

Induction and Onboarding:

• Manage and continuously improve the induction programme to provide a welcoming and effective start for new hires.
• Partner with managers to ensure successful integration of new employees into teams.

HR Reporting:

• Prepare and analyse HR metrics and reports to inform decision-making. Monitor key performance indicators (KPIs) related to turnover, absence, and engagement.
• Provide insights and recommendations to improve HR practices.

The ideal candidate will have the following:

• Strong interpersonal and communication skills, with the ability to build relationships at all levels.
• Excellent problem-solving skills and the ability to handle sensitive matters with discretion.
• Experience working in a HR role / environment
• CIPD is advantageous but qualifications can be provided for the right person
• Proficient in HR systems and Microsoft Office Suite.

We are an equal opportunities employer and rely on a diverse workforce with a broad range of knowledge, skills, and backgrounds to deliver our goals. We offer an inclusive and welcoming environment and actively encourage applications from all individuals regardless of race, gender, nationality, religion, sexual orientation, disability, or age.