HR Advisor

NHS Business Services Authority; Hull and East Yorkshire; On-site; GBP 30,000 - 40,000; Full time

Job summary

A public sector healthcare organization in the UK is looking for a proactive HR Advisor. This role requires significant experience in HR, focusing on delivering exceptional advisory services to managers and ensuring compliance with HR policies. Join a supportive team committed to employee wellbeing and diversity. The ideal candidate will possess a degree, a CIPD qualification, and have a strong background in HR practices.

Benefits

Competitive salary

Pay progression

Flexible working arrangements

People-centric benefits package

Qualifications

• Significant experience in a generalist HR role within a customer-focused environment.
• Experience advising on HR policies, procedures, and employment law.
• Experience delivering business-focused HR solutions.

Responsibilities

• Provide proactive HR advisory service to managers.
• Support managers with HR policy application and complex employment matters.
• Conduct training for managers on key HR topics.
• Develop HR initiatives like performance and talent management.

Skills

Knowledge of HR policies

IT literacy

Advanced communication skills

Report writing

Teamwork

Education

Degree or equivalent qualification

CIPD accredited qualification

Job description

Job Summary

We have ambitious future plans for delivery, and our people are the key to us achieving these goals. We want our people to have the best colleague experiences, to be a great place to work and be an employer of choice. Our aim is to be inclusive and compassionate in everything we do, putting our internal customers at the centre, and being ambitious in what we want to achieve. This is a crucial and exciting time to join our People team here at the NHSBSA. The HR Advisor role is a key role enabling our business to achieve its strategy through its people. You will be responsible for ensuring we provide an excellent and pro‑active HR Advisory service, challenging the status quo and building a colleague experience that supports our ambition to be a great place to work.

Main Duties

Taking an evidence‑based approach in all that they do, you will work collaboratively with their business area and advise on the practical application of HR policies and procedures, and support with complex employment matters which can include TUPE, performance management, organisational change and disciplinary and grievance. You will work with the Senior Business Partners to develop key initiatives including talent management, engagement and workforce planning. In addition, you will take ownership of HR projects, taking full accountability for delivery within the business. This is a great opportunity to join a team and build our people offering to both our people and the business.

About Us

Here at the NHS Business Services Authority (NHSBSA), what we do matters. We manage the NHS Pension scheme, process prescription payments and much more. Our services are used by NHS organisations, contractors and the public: we’re proud to be part of something meaningful, that touches millions of lives.

We design our services around customer needs and place people at the heart of our organisation. That’s why when you join us, you’ll be empowered and supported to help your career grow.

As one of the UK’s Best Big Companies to work for, we’re connected to our values: Collaborative, Adventurous, Reliable and Energetic. We care about our people, our purpose, and your progress.

We strive to offer a fantastic colleague experience, where every colleague is heard, supported and respected. Wellbeing, diversity and inclusion is at the centre of this, and you can join our Lived Experience Networks who help us bring our authentic selves to work.

We’re committed to being a flexible employer and we try to offer a working pattern that suits you where possible, through hybrid working, flexible hours and more.

Alongside a competitive salary with pay progression, we offer a people‑centric benefits package, connecting you to the rewards and benefits you value most!

Job Responsibilities

Providing an excellent and proactive HR advisory service to managers within the NHSBSA and Hosted Organisations. This will involve coaching and supporting managers to be confident in HR practice by offering effective HR advice and enabling them to manage employee relation issues.

Advising on the practical application of HR policies and procedures, including recruitment and selection, discipline, grievance and absence management. In addition, the HR Advisor will support the HR Manager in continually reviewing HR policies, ensuring these are legally compliant and fit for business needs.

Working collaboratively with Senior HR Business Partners, advise on highly complex employment matters which can include TUPE, disciplinary, grievance, performance management, sickness absence and organisational change.

Applying HR knowledge to business challenges, building commercial acumen to proactively support leaders in the delivery of the BSA strategy and the people elements within this.

Research, develop and update new and existing HR policies and procedures in line with best practice and relevant employment legislation, ensuring fit for business purposes.

Working with the Senior HR Business Partners, develop leader knowledge and capability through coaching and influencing to enable continual business improvement through key initiatives. Such initiatives include (but not exhaustive) performance, talent management and succession planning, engagement and workforce planning.

Continually developing your professional knowledge and skills by keeping up to date with external trends and best practice in the areas of expertise and HR more broadly. This will include keeping up to date on highly complex employment legislation and NHS developments (including terms and conditions), providing advice and interpretation on the implications of such changes, and cascading this knowledge within the HR Advisory team.

Design and deliver training to managers at all levels within the NHSBSA and host organisations on key HR topics to ensure knowledge and awareness are embedded, ensuring stakeholder sign off within the wider HR team.

Being an advocate of continual improvement within the HR advisory team, actively embracing changes and taking accountability for any on‑going issues that you identify.

Develop and maintain effective and pro‑active communication channels with colleagues, their representatives and managers to ensure they are all engaged into the achievement of aims and objectives, and that key messages are understood and acted upon.

Owning HR projects (or parts of projects) and continual work streams, taking full responsibility and accountability for delivery, with direction and support from HR leadership.

To assist the HR Manager with the preparation of documentation in relation to internal and external reviews (e.g. audit and Employment Tribunals).

To identify, collate and analyse people information as required to drive insight on HR matters and inform business directorate direction.

Support with ensuring our data with the Electronic Staff Record is accurate through regularly reviewing content with the Business Areas and supporting the cleanse of data as needed. In addition, ensure all relevant files and documentation are within GDPR compliance.

Work collaboratively with the wider HR team to achieve our strategic people aims and provide a best in class colleague experience. This includes building effective working relationships with the Shared Services team.

Building active internal and external networks/relationships/partnerships within the NHS and wide organisations, to share working practices and build innovative ideas and enable the function to be more effective.

Building our employer brand by being an ambassador for the NHSBSA through networking, speaking at events and partner relationships.

Being an active member of the wider HR team, continually supporting team development and challenging the status quo to ensure a consistent, value adding HR provision to leaders and colleagues.

Person Specification

Essential Skills

• Thorough working knowledge of applying Human resources policies and procedures and associated employment law.
• IT literate
• Ability to work with business leaders to develop innovative HR solutions to meet business need
• Ability to maintain confidentiality and deal with situations in a sensitive manner
• Advanced communication skills in order to establish good working relationships with leaders and colleagues
• Good report writing and presentation skills
• Organised, with the ability to multi‑task and prioritise and meet deadlines
• Strong team worker
• Commitment to on‑going professional development

Desirable Skills

• Knowledge of Agenda for Change and the NHS Plan
• HR systems

Experience – Essential

• Significant relevant experience in a full generalist HR role, working in a customer focused environment
• Experience of advising on HR policies and procedures, employment law and best practice
• Experience of providing business focused HR solutions

Experience – Desirable

• Experience of working with NHS terms and conditions of service
• Experience of developing and delivering training

Qualifications – Essential

• Degree or equivalent qualification or experience
• CIPD accredited qualification