HR Advisor

Taking Care; Exeter; On-site; GBP 30,000 - 45,000; Full time

Job summary

A supportive care service provider in the United Kingdom is seeking an experienced HR Advisor to deliver the people strategy and support management teams throughout the employment lifecycle. This role involves coaching managers, providing Employee Relations advice, and updating HR policies. The ideal candidate will be CIPD qualified and possess strong communication skills, along with a passion for delivering quality HR services. The position offers a range of benefits including a contributory pension plan and flexible working arrangements.

Benefits

34 days holiday including bank holidays

Contributory pension plan

Life Insurance

Medical Insurance Lite

Enhanced Paternity/Maternity Packages

Cycle to Work & Discount Scheme

Qualifications

• CIPD Qualified (Ideally Level 5 or working towards).
• Proven experience providing high-quality Employee Relations (ER) advice.
• Adaptable, highly organised, and willing to work collaboratively in the team.

Responsibilities

• Act as the primary point of contact for Employee Relations.
• Develop, implement, and update HR policies.
• Support recruitment and onboarding processes.

Skills

CIPD Qualified

Strong HR Generalist

Employee Relations advice

Coaching managers

Excellent communication skills

Strong collaborative approach

Problem-solving skills

Education

CIPD Level 5

Job description

Overview

As our HR Advisor, you'll play a pivotal role in delivering our people strategy and supporting our management teams through every stage of the employment lifecycle. No two days are the same.

Responsibilities

• Act as the primary point of contact for Employee Relations, offering clear, practical advice and supporting managers through all ER processes.
• Coach and train managers on best practices in people management, empowering them to address team performance and ER issues confidently.
• Collaborate with the HR and Payroll Administrator and Senior Payroll Officer to coordinate HR and payroll activities and the smooth running of the operational HR team, ensuring accuracy and efficiency.
• Support recruitment, onboarding, and induction processes, ensuring a smooth and engaging candidate journey.
• Develop, implement, and update HR policies and procedures in line with legislation and best practice.
• Maintain accurate employee records and provide people metrics to inform decision‑making.
• Support internal communications and help maintain our positive culture.
• Ensure HR compliance with employment law and GDPR.

Qualifications

• CIPD Qualified (Ideally Level 5 or working towards).
• Strong HR Generalist with up-to-date Employment Law knowledge.
• Proven experience providing high‑quality Employee Relations (ER) advice.
• Confident coaching managers and building trusted relationships.
• Passionate about delivering a high‑quality HR service.
• Adaptable, highly organised, and willing to work collaboratively in the team.
• Willing to work hard, embrace change, and have fun in a collaborative HR team.
• Demonstrable experience managing ER cases and providing quality advice.
• Excellent communication, interpersonal, and problem‑solving skills.
• Strong collaborative approach and ability to work cross‑functionally.
• Highly organised, adaptable, and able to manage multiple priorities.

Benefits

• 34 days holiday (including bank holidays), plus your birthday off and the option to purchase extra leave.
• Contributory pension plan.
• Company Share Plan.
• Life Insurance.
• Medical Insurance Lite (including dental, optical, and 24hr virtual GP).
• Employee Assistance Programme.
• Enhanced Paternity/Maternity Packages.
• Free Personal Alarm.
• 360+ Health Assessments for 40+.
• Long Service Awards.
• Cycle to Work & Discount Scheme.

Other Information

We welcome applications from candidates seeking flexible working arrangements and are open to discussing a variety of working patterns.

Taking Care has solid foundations with over 35 years' experience and a set of values that run through everything we do. We provide 24/7 support to over 120,000 people through our personal alarm service, helping individuals live confidently and stay in the homes they love.

Our people help us support our most vulnerable customers, and in return we want to support them. We are continually looking at ways we can improve how we look after our people and recognise the great work that they do.

Closing date: 1st December 2025.

If you’re ready to join a team where you can be yourself, develop your skills, and help shape an amazing workplace, we’d love to hear from you. We will be reviewing and interviewing suitable candidates as applications are received and reserve the right to close this vacancy early if a successful appointment is made, so don’t delay in applying if you are interested in the role.

We promote a culture that recognises, develops and rewards talent; each individual within our business is important to us and their contribution to the business success. Our ambition for growth means we have lots of opportunities to join the team – to bring your skills and experience and make a positive impact on how we develop our business.