HR Advisor

ISS Facilities Services; Coventry; On-site; GBP 30,000 - 40,000; Full time

Job summary

A leading facilities management company in Coventry is seeking a proactive HR Advisor to join their team. In this role, you will provide expert HR guidance, manage employee relations, and ensure compliance with legal requirements. Ideal candidates will possess strong HR advisory experience, understanding of employment law, and proficient communication skills. This is a permanent role offering a chance to develop and grow in a diverse and inclusive environment.

Benefits

Challenging career opportunities

Inclusive hiring practices

Support for professional development

Qualifications

• Strong HR advisory experience with the ability to influence managers.
• Solid understanding of employment law and HR best practices.
• Excellent interpersonal and communication skills.

Responsibilities

• Provide expert HR advice and guidance to managers and employees.
• Manage employee relations cases, including investigations.
• Support service heads to ensure HR processes are followed.

Skills

HR advisory experience

Employment law knowledge

Interpersonal skills

Problem-solving abilities

Microsoft Office proficiency

Education

HR qualification or working towards one

Job description

HR Advisor

Contract: Healthcare

Location: Coventry, CV2 2DX

Hours of work: 37.5

Contract Type: Permanent

We are seeking a proactive HR Advisor to join our team at Coventry Hospital. In this pivotal role, you will provide expert HR guidance and support to the Key Account Director and Heads of Services, ensuring effective people management across the site.

You will take ownership of all HR activities, including performance management, employee relations, policy interpretation, and supporting staff engagement initiatives.

Job Description

This is a hands‑on, operationally‑focused role where you will work closely with managers to influence decisions, foster a positive and inclusive workplace culture, and ensure compliance with both legal requirements and company standards.

You will also play a key part in supporting organisational change, managing employee relations matters with discretion, and acting as a trusted HR partner to colleagues and stakeholders at all levels.

Key Responsibilities

• Provide expert HR advice and guidance to managers and employees on performance management, employee relations, and policy interpretation.
• Manage employee relations cases, including investigations, grievance and disciplinary processes.
• Support service heads to ensure HR processes are followed consistently.
• Assist with recruitment, onboarding, and reference checks.
• Maintain accurate HR records and employee databases.
• Coordinate and deliver HR‑related training programs.
• Support employee engagement initiatives to foster a positive workplace culture.
• Provide guidance on compensation, benefits, and HR best practices.
• Stay current on employment law and legislative changes to ensure compliance.

Professional and Personal Competencies/Qualifications

• Strong HR advisory experience with the ability to influence managers.
• Solid understanding of employment law and HR best practices.
• Excellent interpersonal and communication skills; confident in customer‑facing situations.
• Ability to handle sensitive and confidential information with discretion.
• Strong problem‑solving and conflict resolution abilities.
• Proficiency with Microsoft Office (Excel, Word, Outlook).
• HR qualification or working towards one in Human Resources, Business Administration, or a related field.
• Flexible, detail‑oriented, and professional approach.

The Company

ISS is a world‑leading workplace and facility management company, connecting people and places to make the world work better. Working with customers day by day, side by side, we understand every aspect of the user experience. Through a unique combination of intelligent solutions, high standards and people who care, we help our customers achieve their purpose, whether it’s hospitals healing patients, businesses producing the next great innovation, or airports bringing passengers home to their families. ISS is committed to doing business the right way, taking its corporate responsibility very seriously. Our passion is people.

We offer you a challenging and exciting career in an organisation with people at its heart. In ISS, everyone has the opportunity to develop, grow and make a difference. #ISSGreatPeople #ISSTalent #PeopleMakePlace

ISS is proud to be a diverse and inclusive employer. ISS welcomes all applicants regardless of age, disability, gender identity or gender reassignment, marital or civil partnership status, pregnancy or maternity, race (which includes race, colour, nationality, ethnic or national origin and caste), religion or belief, sex, sexual orientation or educational background. We are a Disability Confident Committed (Level 2) employer, proudly supporting and promoting inclusive hiring practices in line with the UK government’s Disability Confident scheme. Our passion for inclusivity and diversity makes ISS a more creative, productive and happy place to work.

If you have any further queries regarding this role, please contact the Resourcing Team by emailing [e-mail].