HR Advisor

Penrose Health; City Of London; On-site; GBP 30,000 - 40,000; Full time

Job summary

A healthcare organisation is seeking a proactive HR Advisor to join their team in London. This role involves managing HR operations, providing guidance to managers, and ensuring data accuracy in HR systems. Candidates should have CIPD Level 3 or equivalent experience. An opportunity to contribute significantly to HR processes and team development is offered, ensuring a meaningful impact in care delivery.

Qualifications

• CIPD Level 3 (or equivalent) qualification required.
• Experience in HR operations and administration is preferred.

Responsibilities

• Manage HR administration and records across the employee lifecycle.
• Provide HR advice, interpreting policy for managers and employees.
• Ensure accurate data entry and reporting in HR systems.
• Support onboarding and offboarding processes.

Skills

HR systems (ideally BambooHR)

Microsoft 365

Attention to detail

Organisational skills

Clear communication

Education

CIPD Level 3

Working towards CIPD Level 5

Job description

We're looking for a proactive and organised HR Advisor to join our small, growing People & Performance team. You'll play a key role in keeping our HR operations running smoothly - managing the admin that keeps things moving, ensuring data accuracy, and supporting managers with clear, practical advice. You'll also help us build better processes and systems as we grow. This is a great opportunity for someone with CIPD Level 3 (or equivalent) who is ready to broaden their HR experience, take ownership of their work, and be part of a team that genuinely makes a difference. Autonomy, variety, and purpose - with the chance to help shape how HR supports care for thousands of people every day.

Main duties of the job

• Managing HR administration and records across the employee lifecycle.
• Acting as the first point of contact for HR queries and providing sound, policy‑based advice.
• Supporting payroll changes, onboarding, off‑boarding and benefits administration.
• Maintaining accurate data in BambooHR and improving how we use our systems.
• Producing simple HR reports and helping identify smarter, more efficient ways of working.
• Building strong relationships across sites as a visible and approachable face of HR.

About us

At Penrose Health, we’re building something special – a modern, compassionate organisation delivering high‑quality primary care to more than 80,000 patients across South East London. We’re strengthening our teams and improving how care is delivered every day. It’s an environment where great ideas matter, collaboration is valued, and you can see the impact of your work in real time. You don’t need a healthcare background – what matters most is your attitude, initiative, and sound commercial HR experience. We’re passionate about making a real difference by combining high standards of clinical care with a culture of collaboration, trust, and continuous improvement. Every role here, whether clinical or corporate, plays a part in helping patients get the care they deserve.

Key responsibilities

• Act as the first point of contact for HR queries from managers and employees.
• Provide first‑line HR advice, interpreting policy and signposting or escalating as needed.
• Manage HR administration including contracts, starters, leavers, contractual changes and benefits.
• Ensure accurate data entry and reporting within our HR system.
• Partner with Payroll Administrator to ensure accurate monthly payroll.
• Produce HR metrics such as headcount, absence, and turnover.
• Identify and implement process improvements and automation opportunities.
• Support onboarding, off‑boarding, induction and engagement activities.
• Maintain confidentiality, accuracy and compliance in all HR processes and record‑keeping.
• Help provide a visible and approachable HR presence across sites.

Person Specification

Qualifications

• CIPD Level 3 (or equivalent) or demonstrable experience at that level.
• Working towards CIPD Level 5.

Knowledge & Skills

• Understanding of core HR processes and employment law fundamentals.
• Strong organisation and time‑management skills; excellent attention to detail; confident using HR systems (ideally BambooHR) and Microsoft 365; clear and professional written and verbal communication.
• Approachable, professional and discreet; proactive in finding better ways to do things; self‑motivated and reliable; comfortable working independently; committed to accuracy and continuous improvement.
• Awareness of HR practices in healthcare or other regulated, multi‑site environments.
• Ability to use data and reporting to inform decisions; familiarity with HR metrics and dashboards.
• Curious and tech‑minded, with an interest in automation or HR systems improvement.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.