HR Administrator within People Services

Betsi Cadwaladr University Health Board; Rhyl; On-site; GBP 60,000 - 80,000; Full time

Job summary

A prominent health organization in Wales is seeking an HR Administrative Assistant to provide secretarial support and manage calls for the Human Resources Team. Candidates should have strong communication skills, be proficient in Microsoft Office, and possess GCSE English and Maths. Familiarity with handling confidential information is essential. This role offers a chance to contribute to a vital sector that supports a large community across North Wales. The ability to speak Welsh is desirable but not mandatory.

Qualifications

• GCSE English and Maths required.
• Proficiency in clerical and administrative procedures.
• Experience handling confidential information.

Responsibilities

• Provide secretarial and administrative support to the HR Team.
• Screen incoming calls and respond courteously.
• Coordinate day-to-day secretarial arrangements.

Skills

Excellent communication skills

Excellent administrative skills

Excellent time management skills

Ability to handle confidential information

Education

GCSE English and Maths

NVQ level 3 or equivalent experience

Typing qualification RSA 3 or equivalent

ECDL

ECDL Advanced in Word & Excel

Working towards CIPD qualification

Tools

Microsoft Office software

Job description

To provide secretarial and administrative support to the HR Human Resources Team and WOD Heads of Service ensuring discretion and confidentiality at all times. The post holder will be required to operate efficiently and effectively, providing proactive administrative support to the HRHR Team and smoothly co-ordinate day-to-day secretarial arrangements for the Heads of Service.

The post holder will be a first point of contact for the Human Resources Team and screen incoming calls from other Health Board staff, members of the public and external departments or agencies, responding in a tactful and courteous manner, prioritising the issues, making decisions concerning appropriate information disclosure and adhering to timescales. The post holder will work closely with the HRHR Managers and HR Officers HR to ensure incoming calls are correctly triaged and directed on appropriately to provide a high quality response.

Liaison and communication with Workforce and Organisational Development (WOD) secretarial and administration staff and Health Board secretarial staff will be a key element of this role.

Main duties of the job

To provide secretarial and administrative support to the HR Team. Most of this information / correspondence is sensitive and must be dealt with ensuring discretion and confidentiality at all times.

To be a first point of contact and screen incoming calls for the Head of HR from Health Board staff, members of the public and external departments or agencies, responding swiftly and efficiently in a tactful and courteous manner, making decisions concerning appropriate information disclosure and adhering to timescales.

The ability to speak Welsh is desirable for this post; English and/or Welsh speakers are equally welcome to apply.

About us

If you relish a challenge, have a passion to help others or simply fancy a fresh start, then Betsi Cadwaladr University Health Board (BCUHB) North Wales, has all the right ingredients. The largest health organisation in Wales, providing a full range of primary, community, mental health, acute and elective hospital services for a population of around 700,000, across North Wales . Join our team and get the support you need, in line with our Organisational Values and 'Proud to Lead' competence framework.

Enjoy being part of working with engaged leadership at all levels, and be assured we are committed to promoting equality and diversity, and are proud to welcome applicants under the "Disability Confident Employer" scheme.

Please check your email account regularly. Successful applicants will receive all recruitment related correspondence via the email account registered on the application form.

Applications may be submitted in Welsh. Applications submitted in Welsh will not be treated less favourably than an application submitted in English.

Job responsibilities

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.

Person Specification

Qualifcations

• GCSE English and Maths
• NVQ level 3 or equivalent level of experience
• Typing qualification RSA 3 or equivalent
• ECDL
• ECDL Advanced in Word & Excel
• Working towards CIPD qualification

Experience

• Proficiency in clerical and administrative procedures
• Proficient in Microsoft Office software
• Work without supervision
• Experience of handling confidential information Employee Relations issues
• Work across various disciplines within an NHS organisation
• Human Resources Experience

Skills

• Excellent and effective communication skills, both verbal and written.
• Excellent administrative and clerical skills.
• Excellent organisation and time management skills.
• Ability to work flexibly
• Ability to work to set deadlines
• Ability to demonstrate a high level of interpersonal skills
• Ability to deal with highly confidential and sensitive situations
• Time-management and project management skills in order to prioritize conflicting workload demands
• Ability to work on own initiative, and organise own workload effectively
• Ability to achieve targets and objectives
• Ability to produce ESR reports

Knowledge

• I.T. systems

PERSONAL QUALITIES

• Excellent communication and interpersonal skills
• Self-motivating
• Able to work alone and as part of a team
• Shows resilience and stamina under pressure

Other

• Able to deal with confidential and sensitive information.
• Ability to make timely travel arrangements.
• Flexibility in hours/location

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.