HR Administrator Apprenticeship

Oxford Quantum Circuits; Reading; Hybrid; GBP 18,000 - 22,000; Full time

Job summary

A leading technology company in Reading is seeking an HR Support Apprentice to assist with daily HR operations and gain a Level 3 HR Support Apprenticeship qualification. This role involves managing HR administrative tasks, supporting onboarding processes, and collaborating with various teams within the organization. The ideal candidate will have GCSEs in Maths and English and strong communication, organizational, and administrative skills. The position offers a flexible hybrid working model and numerous benefits including private medical insurance and 25 days' leave.

Benefits

Free onsite parking

Shuttle taxi service

Complimentary snacks, fruit, tea and coffee

Team lunches during company meetings

25 days' annual leave

Flexible working hours

Hybrid working arrangement

Private medical insurance

Health cash plan

Wellbeing portal

Company socials and events

Cycle to work scheme

Qualifications

• GCSE in Maths and English (grade Pass).
• Strong attention to detail and organizational skills.
• Effective communication and administrative skills.

Responsibilities

• Manage employee requests and HR administrative tasks.
• Prepare contracts and handle candidate communication.
• Support onboarding and offboarding activities.
• Execute internal communications and events.
• Deliver excellent customer service on HR queries.

Skills

Attention to detail

Communication skills

Administrative skills

Organisation skills

Education

Maths GCSE (grade Pass)

English GCSE (grade Pass)

Job description

Oxford Quantum Circuits are looking for a new HR Support Apprentice. You will be studying toward your Level 3 HR Support Apprenticeship Qualification. In this role, the apprentice will support the day‑to‑day operations of the HR function, contributing directly to a smooth and positive employee experience. Working closely with HR Business Partners and the Head of People, they will help deliver an efficient, people‑focused service to teams across the organisation. The apprentice will regularly collaborate with IT and Finance, and will interact with employees at all levels, including software, engineering, research, commercial and support teams. They will gain hands‑on experience in key HR processes such as onboarding, offboarding, HRIS administration, document drafting, reporting, and supporting people‑focused programmes and communications.

Responsibilities

• Manage employee requests and HR administrative tasks, including letters, system access, benefits enrolments and policy queries, escalating issues where needed.
• Prepare contracts and offer documentation, handle candidate communication, and support reference and right‑to‑work checks alongside Recruitment and HRBPs.
• Support onboarding activities, working with IT and finance to ensure a seamless new‑starter experience and contributing to improvements where possible.
• Execute offboarding processes, maintain accurate employee records across HR systems, and produce routine reports and data exports from the HRIS.
• Assist with internal communications, events, and DE&I initiatives, offering ideas and suggestions to HR leadership to help enhance the people function.
• Delivers excellent customer service on a range of HR queries and requirements, providing solutions, advice and support primarily to managers.
• Builds managers' expertise in HR matters, improving their ability to handle repeated situations themselves where appropriate.
• Uses agreed systems and processes to deliver service to customers.
• Takes the initiative to meet agreed individual and team KPIs in line with company policy, values, standards.
• Plans and organises work, often without direct supervision, to meet commitments and KPIs.
• Uses sound questioning and active listening skills to understand requirements and establish root causes before developing HR solutions.
• Takes ownership through to resolution, escalating complex situations as appropriate.
• Deals effectively with customers/colleagues, using sound interpersonal skills and communicating well through a range of media eg phone, face to face, email, internet.
• Handles conflict and sensitive HR situations professionally and confidentially.
• Consistently supports colleagues/collaborates within the team and HR to achieve results.
• Identifies opportunities to improve HR performance and service; acts on them within the authority of their role.
• Maintains required HR records as part of services delivered.
• Prepares reports and management information from HR data, with interpretation as required.
• Keeps up to date with business changes and HR legal/policy/process changes relevant to their role.
• Seeks feedback and acts on it to improve performance and overall capability.

Benefits

• Free onsite parking at both Reading offices.
• Shuttle taxi service from Reading Station.
• Complimentary snacks, fruit, tea and coffee.
• Team lunches during company meetings.
• 25 days' annual leave per year.
• Flexible working hours (with core hours).
• Hybrid working: 2‑3 days in the Reading offices, 2‑3 days remote anywhere in the UK.
• Private medical insurance.
• Health cash plan.
• Wellbeing portal.
• Company socials and events.
• Cycle to work scheme.

Qualifications

• Maths GCSE (grade Pass)
• English GCSE (grade Pass)
• Attention to detail
• Communication skills
• Administrative skills
• Organisation skills

On completion of this 12‑month apprenticeship, you will have gained your HR Support Level 3 Apprenticeship.