HR Administrator (12 Month FTC)

Select Lifestyles; West Bromwich; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading support services provider is seeking an HR Administrator for a 12-month fixed-term contract. The role involves providing comprehensive HR support, managing the employee lifecycle, and ensuring effective communication across the organization. Candidates should have a CIPD Level 3 qualification and be confident in handling sensitive conversations, alongside strong administrative skills. This full-time position is office-based in West Bromwich, and the company offers training opportunities, annual leave, and a pension scheme.

Benefits

Opportunities for training and personal development

25 days annual leave + bank holidays

Company pension scheme

Long-service recognition and staff benefits

Opportunity to impact services positively

Qualifications

• Confidently handle challenging conversations with professionalism.
• Manage a busy workload and meet deadlines effectively.
• Demonstrate strong organizational skills with attention to detail.

Responsibilities

• Support the HR Operations Team with the employee lifecycle.
• Provide day-to-day HR administrative support.
• Maintain HR systems for accurate reporting.

Skills

Confident in handling difficult conversations

Strong administrative skills

Excellent verbal communication

Discretion and confidentiality

Proficiency in Microsoft Office

Education

CIPD Level 3 qualification

Tools

HRIS systems

Job description

Job Title: HR Administrator (12 Month FTC)

Location: West Bromwich

Salary: Competitive

Job Type: Full-time, 12 Month Fixed Term Contract, Office Based

About us:

Established in 2007, Select Lifestyles Limited provides support to adults with learning disabilities and complex needs within our residential homes, supported living schemes and day centres across the West Midlands.

About the Role:

The role of the HR Administrator is to provide HR support to the business and existing HR Operations team. You will assist with day-to-day HR activities and provide support across the full employee lifecycle. This includes onboarding, contract changes and offboarding processes. In this role, you will liaise with employees and managers at all levels as well as external agencies, ensuring an efficient and professional HR Operations service across the organisation.

Please note that this position is fully onsite with no hybrid or remote work options. Candidates therefore must be a commutable distance from West Bromwich to be considered.

Key Responsibilities:

• Support the HR Operations Team Leader with the full employee lifecycle including, onboarding, absence management and offboarding.
• Provide day‑to‑day HR administrative support, ensuring accurate record‑keeping and effective communication.
• Complete Right to Work checks, DBS applications and renewals.
• Confidently handle sensitive or challenging conversations with employees and managers, demonstrating empathy and professionalism.
• Provide first‑line support to managers on routine HR processes and queries, ensuring accurate guidance on operational tasks and escalating any non‑routine or complex matters.
• Maintain confidentiality and discretion at all times in line with GDPR.
• Ensure HR systems are kept up to date to ensure the production of accurate HR metrics and reports.
• Work collaboratively with colleagues across the organisation, building positive working relationships and contributing to team goals.
• Prioritise effectively and work under pressure, particularly during peak periods or when dealing with urgent employee matters.
• Conduct audits on staff files as and when required.
• Participate fully in the recruitment process including the reviewing and processing of applications, arranging interviews, participate in the interview process.

About you:

Essential:

• CIPD Level 3 qualification
• Confident in handling difficult conversations with professionalism and discretion.
• Strong administrative and organisational skills with a keen eye for detail.
• Ability to manage a busy workload and meet deadlines under pressure.
• Excellent verbal and written communication skills.
• Able to build effective relationships with colleagues at all levels.
• Discreet, trustworthy, and committed to maintaining confidentiality.
• Proficient in Microsoft Office and HRIS systems.
• A team player with a flexible, can‑do approach.

Desirable:

• Experience in the social care, healthcare, or voluntary sector.
• Familiarity with CQC and safer recruitment practices.

NB: This is not a complete statement of all duties and responsibilities of this post. The post holder may be required to carry out other duties in keeping with the nature of the post as directed by and agreed with their manager.

Benefits:

• Opportunities for training and personal development
• 25 days annual leave + bank holidays
• Company pension scheme
• Long‑service recognition and staff benefits
• The opportunity to make a real impact across services that support individuals with learning disabilities and complex needs

Please click on the APPLY button to send your CV and Cover Letter for this role.

Candidates with experience of; HR Assistant, Human Resources Assistant, Human Resources Executive, HR Executive, Human Resources Administrator, HR Advisor, Human Resources Advisor, HR Generalist, Human Resources Admin, HR Officer, HR Admin will also be considered for this role.