HR Administrator

Müller UK & Ireland; Shrewsbury; Hybrid; GBP 25,000 - 30,000; Full time

Job summary

A leading dairy business is seeking a HR Administrator for their Shrewsbury site. This role involves managing HR activities and supporting employees throughout the employee life cycle. The ideal candidate will have customer service experience and a strong understanding of HR and GDPR legislation. This position offers hybrid working and requires attention to detail in a fast-paced environment.

Qualifications

• Previous customer service experience is essential.
• Understanding of HR legislation is required.
• Understanding of GDPR legislation is important.

Responsibilities

• Resolve and respond to 1st Line HR queries.
• Triage and allocate incoming HR activity.
• Ensure governance of HR data.
• Partner with wider HR teams on deliverables.
• Support HR projects and activities.
• Promote continuous improvement.

Skills

High attention to detail & accuracy

Organised & adaptable

Inquisitive / challenging

Tenacious & driven

Used to a fast-paced environment

Tools

MS Packages (Excel, Word, Forms, PowerPoint)

HR & Payroll processes such as SuccessFactors, Resourcelink 4Me

Job description

Who we are

We're Müller UK & Ireland, a family-run dairy business and we're experts at what we do. Dairy is a key part of a healthy and balanced diet and we're super proud to help meet the nutritional needs of millions of people, every, single, day. To do this, our business has been split into these key areas.Müller Milk & Ingredients (MMI),Müller Yogurt & Desserts (MYD), andMüller Milk & Ingredients Distribution (MMID).

MMI is all about producing milk, cream, butter, milk drinks, and dairy ingredients from 1,300 British. MYD is the team behind favourites like Müller Corner, Müller Light, Müller Rice, and more – putting smiles on faces with every spoonful. And MMID? They're the logistics legends, delivering over 1 billion litres of milk every year to more than 5,500 locations across the UK, making sure everything flows smoothly from farm to fridge. Together, we're growing fast, powered by passionate people who care about quality, sustainability, and making every day delicious.

Why Müller?

Milk flows through everything at Müller – from farm to factory to fridge. But the true impact comes from our people, in every corner of the business, working hard and as a team to put smiles on faces everywhere, making each day delicious for our shoppers.

As the UK's most popular dairy brand, we're always striving to make a real difference for our planet, our partners and our people, making sure we're helping to create a more sustainable dairy future.

We're growing to keep up with the millions of people reaching for our branded and private label products on shelves everywhere. Join a culture full of pace that's bold and entrepreneurial, with opportunities that are yours for the taking – and even enjoy every benefit and bonus to sweeten the deal.

HR Administrator Telford – Hybrid working

We are recruiting for a HR Administrator to our Shared Service Team. In this role, you will provide high‑volume, high‑quality, and consistent HR services. You will support our business and employees by managing and completing HR activities throughout the employee life cycle. The role is located at our Telford site on a hybrid working model and would be ideal for someone with a strong administrative background.

Key responsibilities of a HR Administrator

• Actively resolve and respond to any 1st Line HR queries in line with internal SLAs & KPIs, managing expectations via the most appropriate communication methods, escalating to core process teams/Line Manager as required
• Triage & allocation of all incoming HTR activity to relevant team/team members, prepare & distribute reports as required
• Ensure governance & compliance of HR data through the utilisation of various HR systems & tools
• Actively partner with wider HTR teams to ensure support is in place to ensure whole team deliverables are in place, re‑prioritising workload as required
• Through administrative support and colleague guidance, support wider HR team with key projects and activities, ensuring understanding of how HTR activity impacts wider business objectives
• Promote & demonstrate a continuous improvement mindset by owning key elements of the HTR wider project plan/strategy

Key skills & experience for the HR Administrator

• High attention to detail & accuracy
• Organised & adaptable
• Inquisitive / challenging
• Tenacious & driven
• Used to a fast‑paced environment

Essential

• Previous customer service experience
• Understanding of HR legislation
• Understanding of GDPR legislation

Desirable

• MS Packages (Excel, Word, Forms, PowerPoint)
• Knowledge of HR & Payroll processes such as SuccessFactors, Resourcelink 4Me (or similar)
• Electronic Document Management Project Coordination

The Process

If you have the skills and experience in the above areas and would like to be considered for the HR Administrator role, please apply at www.mullercareers.co.uk

#pinksquid

Contact Details:

F.A.O. UK Recruitment, Müller UK & Ireland, Shrewsbury Road, Market Drayton, Shropshire, TF9 3SQ

Equal Opportunity Employer. We welcome applications from all candidates in accordance with the Equality Act 2010.