HR Administrator

Country Dreams Radio; City Of London; On-site; GBP 22,000 - 27,000; Full time

Job summary

A leading service provider is seeking a People Support Coordinator to streamline HR operations. Responsibilities include managing HR inquiries, processing contracts, and ensuring employee records are maintained. The ideal candidate has experience in HR administration, strong communication skills, and knowledge of data protection regulations. This full-time role is based in Leeds and offers a salary of up to £27,000 along with benefits including 24 days holiday and life assurance.

Benefits

24 days holiday (plus bank holidays)

Life assurance and death-in-service benefits

Free onsite parking

Qualifications

• Proven experience in an HR Administration or similar role.
• Familiarity with data protection regulations such as GDPR.

Responsibilities

• Ensure service standards are adhered to.
• Manage the HR inbox and direct queries.
• Advise on basic HR issues via email and calls.
• Process Change of Contracts and onboarding documentation.
• Update HR Management System and coordinate with Payroll.
• Handle confidential information.

Skills

Problem-solving

Attention to detail

Strong communication

Collaboration skills

Knowledge of HR processes

Microsoft Office packages

Data protection regulations (GDPR)

Education

CIPD qualification (Level 3 or above) or equivalent

Job description

People Support Coordinator

Join the Team That Keeps the Nation Flowing!

At Lanes Group, we’re proud to be the UK’s largest independent provider of water and wastewater services. Since 1992, we’ve been helping keep the country’s water systems running smoothly and we’re growing fast, thanks to our incredible team of over 4,000 people and our cutting‑edge fleet and equipment.

Working in the HR team the People Support Coordinator will play a pivotal role in supporting the Human Resources department by ensuring smooth and efficient HR operations. This position is essential in maintaining employee records, assisting in recruitment and onboarding, coordinating HR processes, and supporting a positive employee experience. The ideal candidate will be detail‑oriented, highly organised, and passionate about helping employees and supporting company culture.

The Role at a Glance

Location: Elements, Ring Rd, Lower Wortley, Leeds LS12 6AB

Hours: Monday to Friday, 37.5 hours per week

Salary: up to £27,000

What You’ll Be Doing

• Fulfil the role of People Support Coordinator ensuring that service standards are adhered to
• Dealing with the HR inbox and directing queries to the relevant people
• Answering emails and telephone calls and advising on basic HR issues
• Processing Change of Contracts and assisting with onboarding documentation
• Updating Cascade – HR Management System and other systems
• Liaising with Payroll/Training/IT to ensure new starters and leaver information is updated promptly
• Complete incoming references as required
• Applying of new employee references and chasing
• General administration support around the department
• Dealing with confidential information

What We’re Looking For

• Proven experience in an HR Administration, or similar, role.
• Excellent problem‑solving abilities and attention to detail.
• Strong communication and collaboration skills.
• Knowledge of HR processes and best practices.
• Strong knowledge of Microsoft Office packages
• CIPD qualification (Level 3 or above) or equivalent
• Strong problem‑solving abilities and the ability to handle sensitive or complex HR issues.
• Familiarity with data protection regulations such as GDPR.

What You’ll Get In Return

• 24 days holiday (plus bank holidays)
• Life assurance and death‑in‑service benefits
• Free onsite parkingA supportive team and a company that’s always moving forward

Interested?

If this sounds like the kind of place you’d thrive, we’d love to hear from you!