HR Administrator

First Recruitment Group; Austhorpe; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading recruitment consultancy seeks an HR Administrator for a contract role in Leeds. The ideal candidate will support HR operations, manage employee queries, and ensure compliance with procedures. Strong verbal and written English skills are essential, along with customer service experience. This is a great opportunity for someone looking to enhance their career in HR within a dynamic environment focused on excellent employee experiences.

Qualifications

• Experience in handling HR queries in a shared service environment.
• Ability to maintain high standards of accuracy and quality.
• Comfortable in a rapidly changing work environment.

Responsibilities

• Support HR Operations services such as ID processes and data entry.
• Advise employees on questions and issues professionally.
• Ensure compliance procedures are adhered to.

Skills

Professional English (verbal and written)

Customer service in a service-oriented environment

Problem-solving skills

Effective communication skills

Tools

Workday

Job description

Step into a dynamic HR role where every interaction makes a difference.

Our Client has a requirement for a HR Administrator, who will be required to work on a contract basis in Leeds.

Role Purpose

As a HR intern you will be participating in dedicated HR processes where you will be handling Employee / HR queries in a shared service HR environment.

Job Role Responsibilities

• Support HR Operations services such as the verified ID processes, data entry and employee life cycle tasks.
• Understanding employees questions and issues, advising them in a professional way and handling their queries in a timely manner by ensuring excellent employee experience
• Ensure that high standards of accuracy and quality are maintained
• Ensuring compliance procedures are adhered to
• Effecitve communication skills - by phone, email and Teams

Experience / Skills / Knowledge / Qualifications

• Fully professional in English language knowledge both verbal and written
• Some relevant professional work experience with demonstrated achievement in Service-oriented environment.
• Ability to work in a complex and rapidly changing work environment across multiple stakeholder groups, with comfort and efficiency
• Ability to communicate effective through written and verbal communication and consistently deliver high quality customer service in a professional manner
• Demonstrated effectiveness to prioritize between tasks with different deadlines, complexity

Desired Characteristics

• Strong problem-solving skills to quickly identify and present the creative / collaborative solutions
• Previous experience working with Workday and any ticketing system is an advantage

Company information

At First Recruitment Group we understand just how important it is to secure the right people. That is why our Recruitment Consultants always take the time to understand requirements in detail and offer sound advice to both clients and candidates. We actively recruit at all levels and this is a superb opportunity for a HR Administrator looking for new employment.

As part of putting people first, we strive to be an equal opportunities employer and we are always looking to increase the diversity of our workforce, working closely with our clients to ensure everyone is included