HR Administrator

Iceland Food Group; Aston; On-site; GBP 25,000 - 35,000; Full time

Job summary

A well-regarded UK food retailer is seeking a committed HR Administrator to provide comprehensive administrative support across the HR function. The role involves managing multiple tasks, ensuring accuracy in administration, and providing support to managers and employees throughout the employee lifecycle. Candidates should have strong communication skills and a customer service approach, with experience in HR or working towards an HR qualification preferred.

Qualifications

• Strong oral communication, listening, and writing skills.
• Ability to co-ordinate, plan, and prioritize work in a rapidly changing environment.
• Experience managing stakeholders.

Responsibilities

• Prioritize workload effectively and manage multiple tasks.
• Ensure accuracy of administration duties and provide bespoke support.
• Support training team with booking courses.

Skills

Advanced MS Office skills

Oral communication skills

Customer service approach

Ability to manage stakeholders

Education

HR qualification preferred

Tools

Web-based applications

Job description

As one of the Best Big Companies to Work For, we have a rich history of loving our customers and looking after our teams.

We understand that success is achieved through our people, and we are searching for a committed and passionate HR Administrator to join our growing business.

Purpose of the role: To provide comprehensive administration support across the HR function, ensuring the provision of an excellent HR service to managers, employees and other internal / external stakeholders through the employee life cycle.

Responsibilities

• Prioritise your workload effectively to meet deadlines, manage multiple tasks, and use initiative and ability to work autonomously with minimal supervision.
• Ensure accuracy of all administration duties as crucial to the integrity of our service to key stakeholders, and provide bespoke administrative support to the specialist functions.
• Maintain consistent HR electronic filing, ensuring accuracy of information in line with GDPR requirements.
• Support the training team with the booking and coordination of courses.
• Process transactional HR requests i.e. starters / leavers / contractual changes in line with agreed SLA's.
• Respond to queries relating to HR processes and practices and escalating when required.
• Support Line Managers with troubleshooting queries throughout the employee lifecycle.
• Process candidates and communicate with stakeholders through the Second Chance Initiative.

Qualifications

• Advanced MS Office skills and experience of using multiple web-based applications.
• Strong oral communication, listening, and writing skills with the ability to present updates and contribute actively in team meetings.
• The ability to co-ordinate, plan and prioritise work in a rapidly changing environment whilst ensuring deadlines are met.
• The ability to quickly build rapport with colleagues and internal customers and the ability to recognise and handle sensitive / confidential information.
• Experience of managing stakeholders.
• Strong customer service approach / solution orientated
• Worked in an HR environment or working towards HR qualification would be preferred.