Housing Team Leader — Lead Tenant Services & Lettings

Spider Web Recruitment Ltd; Cambridge; On-site; GBP 39,000; Full time

Job summary

A leading disability charity is seeking a dedicated Housing Team Leader to ensure excellent housing and tenancy management services. You will inspire a team, manage lettings, and build relationships with partners. Ideal candidates will have experience in social housing management, strong leadership skills, and a customer-focused mindset. The role offers a competitive salary of £38,300 and various benefits including 33 days holiday and training opportunities.

Benefits

Competitive salary

33 days holiday

Company sick pay

Pension

Cycle to Work scheme

Health cashback plan

Qualifications

• Experience in social housing management.
• Ability to mentor and motivate staff.
• Experience working with diverse and vulnerable customers.

Responsibilities

• Lead and inspire a team of Housing Officers.
• Manage property lettings efficiently.
• Respond to complaints and service improvements.

Skills

Customer-focused approach

Leadership skills

Excellent communication

Organisational skills

Knowledge of housing law

Solution-oriented mindset

Education

CIH qualification or similar

Tools

Microsoft Office

Job description

A leading disability charity is seeking a dedicated Housing Team Leader to ensure excellent housing and tenancy management services. You will inspire a team, manage lettings, and build relationships with partners. Ideal candidates will have experience in social housing management, strong leadership skills, and a customer-focused mindset. The role offers a competitive salary of £38,300 and various benefits including 33 days holiday and training opportunities.