Housing Support Worker Liskeard (Ref:0029ZB)

NHS; Liskeard; On-site; GBP 25,000 - 30,000; Full time

Job summary

A health support organization in England is seeking a Housing Support Worker to assist clients with drug and alcohol issues at risk of losing their tenancies. The role involves providing support while working collaboratively with various community teams. Successful candidates will have experience in outreach and housing, strong communication skills, and a full UK driving license. Benefits include a salary of £25,000 – £30,000 and flexible working opportunities.

Benefits

28 days annual leave plus bank holidays

Additional day off for birthday

Enhanced maternity, paternity, and adoption leave

2 days paid volunteer leave per year

Pension scheme enrollment

Access to Blue Light Card savings

Flexible working opportunities

Refer-a-Friend scheme: £500 bonus

Qualifications

• Demonstrable experience in housing, homelessness or related fields.
• Experience working with clients with drug and alcohol issues.
• Strong organisational and record-keeping skills.
• Commitment to a positive, client-centred approach.

Responsibilities

• Provide support to clients at risk of losing their tenancy.
• Work collaboratively with community and rehabilitation teams.
• Assess housing needs and develop care plans.
• Facilitate access to services for substance misuse.
• Maintain accurate records of client interactions.
• Attend meetings with stakeholders regarding client needs.
• Travel to various centres across Cornwall.
• Work flexible hours, including weekends.

Skills

Experience in outreach, housing/homelessness, social care

Track record with substance misuse clients

Resilience and pressure management

Excellent verbal and written communication skills

IT competence

Building relationships with stakeholders

Full UK driving licence and own transport

Job description

Please refer to the linked job description to support your application. All applicants must submit a CV and a covering letter explaining why you should be considered for this role. Applications will not be accepted without a covering letter.

Application deadline: 16 November 2025 (role may close early if sufficient applications are received). Early application is advised.

About the role

The Housing Support Grant (HSG) is a project supporting clients with drug and alcohol issues who are also at risk of losing their tenancy. Eligible clients must be in temporary, supported, emergency or private rented accommodation. The role involves working with community teams, external agencies and in-house services to support clients to remain housed and prevent homelessness.

Job responsibilities

• Provide support to clients on the HSG who are at risk of losing their tenancy.
• Work collaboratively with community, clinical, criminal justice and residential rehabilitation teams.
• Assess clients’ housing needs and develop care plans to maintain accommodation.
• Facilitate access to services that address substance misuse and other barriers to stable housing.
• Maintain accurate, timely records of client interactions and progress.
• Attend meetings with stakeholders to discuss client needs and outcomes.
• Travel to various centres across Cornwall as required (full UK driving licence and own transport needed).
• Work flexible and unsocial hours, including occasional Saturdays.

Essential skills

• Demonstrable experience in outreach, housing/homelessness, social care, criminal justice or a related specialist setting.
• Successful track record working with substance misuse clients.
• Resilience and ability to prioritise and work under pressure.
• Knowledge of health and safety and ability to assess high‑risk situations for service users.
• Excellent verbal and written communication skills.
• IT competence.
• Understanding of homelessness assessment, care planning and key working.
• Ability to build effective relationships with internal and external stakeholders.
• Team‑player skills.
• Full UK driving licence and own transport (business use).

Qualifications and experience

• Relevant professional experience in housing, homelessness, social care or related fields.
• Experience in working with clients experiencing drug and alcohol issues.
• Strong organisational and record‑keeping skills.
• Commitment to maintaining a positive, client‑centred approach.

Benefits

• £25,000 – £30,000 per annum depending on experience.
• 28 days annual leave plus bank holidays.
• Additional day off for birthday or special occasion.
• Enhanced maternity, paternity and adoption leave.
• 2 days paid volunteer leave per year.
• Auto‑enrolment into pension scheme.
• Access to Blue Light Card savings.
• Flexible working opportunities and support for wellbeing.
• Refer‑a‑Friend scheme: £500 bonus for successful referrals.

Disability & Equality

We are a Disability‑Confident Employer and offer a guaranteed interview scheme for candidates with disabilities and for veterans. We welcome applicants from under‑represented communities, people with lived experience, people with disabilities, racialised communities, LGBTQ+ people, all ages, and armed forces veterans.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975. A Disclosure and Barring Service check will be required.