Housing Support Worker (Full Time)

Moxie People; Pontypridd; On-site; GBP 25,000; Full time

Job summary

A charitable organization in Cardiff seeks a Waking Nights Housing Support Worker to provide essential overnight support for women facing homelessness and trauma. You will offer safety, stability, and a chance for women to rebuild their lives. Ideal candidates are compassionate with a strong understanding of housing support. This position offers a full-time salary of £24,473 with opportunities for overtime.

Benefits

Permanent contract

Good holiday entitlement

Overtime availability

Qualifications

• Experience working nights in a support, care, or housing role.
• Understanding of housing related support.
• Ability to remain calm and empathetic under pressure.

Responsibilities

• Provide overnight support, reassurance, and safety to residents.
• Respond calmly to emergencies and safeguarding concerns.
• Carry out risk assessments and maintain accurate records.

Skills

Compassionate

Resilience

Calm under pressure

Strong communication skills

Team player

Job description

Overview

Waking Nights Housing Support Worker

Cardiff | £24,473 | Nights: 8pm - 8am, rota basis

Full time - 36 hours per week

3 x 12 hour shifts per week

Between Monday and Sunday

Do you want to make a difference when it matters most?

We're looking for a compassionate, resilient Waking Night Support Worker to join our dedicated team in a 24-hour supported housing project for women aged 16+.

This vital role supports women experiencing homelessness, substance use challenges, and trauma, offering them safety, stability, and a chance to rebuild their lives.

Apply today and be the difference, every night.

If you're resilient, caring, and passionate about empowering women to change their lives, we'd love to hear from you.

Please note that we are unable to offer sponsorship.

Responsibilities

• Provide overnight support, reassurance, and safety to residents
• Respond calmly and effectively to emergencies and safeguarding concerns
• Carry out risk assessments and maintain accurate records
• Encourage independence and signpost to day-time services
• Work alongside colleagues and partner agencies to deliver joined-up support

Qualifications

• Experience working nights in a support, care, or housing role
• Understanding of housing related support (Housing Support Grant)
• Ability to remain calm and empathetic under pressure
• A team player with strong communication skills
• Knowledge of housing support, safeguarding, or domestic abuse (desirable)
• Full driving licence

Benefits

• Permanent contract
• Work for an amazing project run by an incredible charity
• Good holiday entitlement
• Full time hours
• Overtime / extra shifts if you want them
• Full time salary is £24,473
• Part time day and night shifts are also available (24 or 16 hours per week)