Housing & Support Officer - ABC13919

Aberdeen City Council; Aberdeen City; On-site; GBP 27,000 - 33,000; Full time

Job summary

Aberdeen City Council is seeking a community-based role focused on improving quality of life for households and communities. The post holder will support tenants to manage tenancies, respond to needs and risks, and contribute to partnership working to achieve positive outcomes.

The role requires ability to build relationships with people with complex needs, deliver services to required standards, and work autonomously while managing workload and deadlines.

Qualifications

• Community-based role improving quality of life in households and across communities.
• Supporting Council tenants to manage and maintain tenancies to improve outcomes by responding to, and reducing, need and risk.
• Role contributes to partnership working and realising our vision for a place where all people can prosper.

Responsibilities

• Develop and sustain relationships with people and communities with complex needs.
• Deliver public services to required standards and outcomes.
• Work autonomously, manage own workload, deadlines and appointments.

Education

Standard Grade or equivalent

Job description

Before applying for this job, it is important that you read the guidance by clicking on this

link and the Job Profile attached. These explain the job role and the type of person we're looking for.

Location: Tillydrone Housing Office, Greyhope School and Community Hub

Duration: Permanent, Full Time

R

oles that

require

PVG Membership

Please note that with effect from 1 April 2023

, where a role requires PVG membership, candidates will

be required

to meet the cost of the PVG membership

.

This applies

only

to roles with a

full time

equivalent salary of £30,000 and above

.

(Teaching roles and jobs at Grade 10 and above (currently

16.50

per hour)

The Council will pay for the PVG membership cost initially, either £18 for existing PVG scheme members, or £59 for non-members

, and this cost will be deducted from an employee’s first FULL month’s salary payment.

Job purpose/about the role

This is a community-based role responsible for improving quality of life in households and across communities. The role involves supporting Council tenants to manage and maintain tenancies to improve outcomes by responding to, and reducing, need and risk. The postholder will contribute to realising our vision for a place where all people can prosper and has a critical role in supporting tenants in our most vulnerable communities by helping prevent harm, and intervening early where there is risk. This includes working with households to respond to early identification of Adult and Child Protection concerns to remove the risk of escalation above relevant thresholds and accelerating the provision of secure tenancies through the Housing 1st and Rapid Rehousing Transition Plans. The role will contribute to the identified outcomes recognising the importance of partnership working.

The post holder needs to hold as a minimum:

• Standard Grade or equivalent

The postholder is able to demonstrate:

• Ability to develop and sustain relationships with people and communities with complex needs
• Ability to focus on the best outcome for each household and work to achieve it with them.
• Ability to deliver public services to required standards and outcomes.
• Ability to work autonomously, managing own workload, deadlines and appointments, exercise judgement and initiative, take personal responsibility and accountability for your own practice.

About Us

Please see the Job Profile for further details.

Aberdeen City Council is an equal opportunities employer and we are committed to equality, diversity and inclusion.For further information, please see our

Equality, Diversity, Inclusion and Recruitment pack.

Flexible Working

We are happy to talk flexible working and offer flexible working for most roles in the organisation meaning that many of our employees enjoy the freedom of choosing a working pattern that suits them as much as it suits the organisation.

Disability Confident

We are a Disability Confident Employer. If you consider yourself to have a disability and think you may require a reasonable adjustment to be made for this part of the selection process, or would like further information in relation to reasonable adjustments, please contact

We are a forces-friendly employer, have signed the Armed Forces Covenant and are a gold award recipient in the Defence Employer Recognition Scheme. We have a specific email address for those in the forces, those who have left the forces, as well as their partners / spouses / families:

[e-mail]. We are able to answer questions about jobs and our application / selection process, as well as about our employee support provisions.

We have a number of guaranteed interview schemes available to applicants who meet the minimum criteria for the role they are applying for who:

• have a disability as defined by the Equality Act 20110 (all jobs)
• looked after young people, those that are in continuing care or are a care leaver up to the age of 29 (all jobs)
• are aged 16-24 and live in Aberdeen City or have been to an Aberdeen City Council school and are applying for a Modern Apprenticeship (except Trades apprenticeships)
• have done a Foundation Apprenticeship with Aberdeen City Council and are applying for any apprenticeships relevant to the area in which they did their Foundation Apprenticeship
• are New Scots aged 16-24 and are applying for any apprenticeships

Please note that eligibility to work in the UK is dependent on legal status and all applicants must have the right to live and work in the UK.