Housing Support Officer

Moxie People; Greater Manchester; On-site; GBP 25,000 - 27,000; Full time

Job summary

A community support organization in Greater Manchester is looking for a Housing Support Officer to empower vulnerable tenants in their independence. The role involves delivering person-centred support, conducting assessments, and collaborating with other professionals to enhance community integration. Candidates should have strong interpersonal skills and experience in housing support or related fields. This is a temporary full-time position at £13.50 per hour.

Qualifications

• Experience in housing support or social care is desirable.
• Able to engage individuals from diverse backgrounds.
• Knowledge of safeguarding practices and risk management is desirable.

Responsibilities

• Deliver person-centred support to vulnerable tenants.
• Conduct detailed assessments for incoming referrals.
• Develop and review support and risk management plans.
• Maintain regular contact with tenants through visits.
• Work closely with other professionals to coordinate support.
• Ensure accurate record-keeping of tenant interactions.

Skills

Interpersonal skills

Communication skills

Problem-solving

Empathy

Organizational skills

Job description

Housing Support Officer

Location: Greater Manchester

Salary: £13.50 per hour (approx. £26,000 per year)

Hours: 37 hours per week - full time

Contract Type: Temporary (approx. 3 months to cover while the permanent recruitment process takes place)

Are you passionate about supporting vulnerable individuals to live independently and thrive within their community?

We are seeking a committed and compassionate Housing Support Officer to join our team and play a key role in empowering individuals to sustain their tenancies and lead fulfilling lives across the Greater Manchester area.

Please note you will be covering a number of locations across the area.

You'll support tenants to transition to the next stage of their lives.

What will you do?

• Deliver high-quality, person-centred support to a caseload of vulnerable tenants, promoting independence and personal growth.
• Carry out detailed assessments for incoming referrals, ensuring appropriate information is gathered and shared.
• Develop, implement, and regularly review individualised support and risk management plans.
• Maintain regular contact with tenants, conducting weekly visits at a minimum, with increased support during settling-in periods.
• Provide advice, guidance, and strategies to help tenants understand and manage their responsibilities.
• Work closely with other professionals and services to ensure a holistic, coordinated approach to support.
• Promote positive behaviours and community integration, encouraging tenants to be good neighbours and active community members.
• Ensure accurate and timely record-keeping of all tenant interactions and activities using internal systems.
• Conduct regular Health & Safety checks and property inspections, reporting maintenance issues to ensure high standards of accommodation.

What do we need?

• Experience in housing support, social care, or a related field (desirable but not essential if you have transferable skills).
• Excellent interpersonal and communication skills with a strong ability to engage individuals from diverse backgrounds.
• A proactive and empathetic approach to problem-solving and tenant engagement.
• Ability to work independently, manage a varied caseload, and maintain accurate records.
• Knowledge of safeguarding practices and risk management procedures is desirable.
• Access to your own vehicle is essential as this is a mobile role.
• A live DBS check on the update service is essential.

Apply now and be part of a team dedicated to supporting people to live safely, independently, and confidently in their own homes.

To apply: Please get in touch with Keeran @ Moxie People for more information, or apply through this advert.