Housing Support Officer

Moxie People; England; On-site; GBP 26,000; Full time

Job summary

A community support organization is looking for a Housing Support Officer in Warrington. This role involves empowering tenants to sustain their tenancies and live fulfilling lives. The ideal candidate will have experience in housing support or a related field, possess strong interpersonal skills, and a proactive, empathetic approach. The position offers a temporary contract of 3 months with potential for extension, providing an hourly salary of £13.50.

Qualifications

• Experience in housing support, social care, or a related field is desirable but not essential.
• A proactive and empathetic approach to tenant engagement.
• Knowledge of safeguarding practices is desirable.

Responsibilities

• Deliver high-quality, person-centred support to vulnerable tenants.
• Develop, implement, and regularly review support and risk management plans.
• Conduct weekly visits and maintain regular contact with tenants.

Skills

Excellent interpersonal skills

Empathetic problem-solving

Ability to engage diverse backgrounds

Education

Experience in housing support or social care

Job description

Housing Support Officer

Location: Warrington

Salary: £13.50 per hour (approx. £26,000 per year)

Hours: 37 hours per week - full time

Contract Type: Temporary (approx. 3 months with possible extension)

Are you passionate about supporting vulnerable individuals to live independently and thrive within their community?

We are seeking a committed and compassionate Housing Support Officer to join our team and play a key role in empowering individuals to sustain their tenancies and lead fulfilling lives across the Warrington area.

You'll support tenants to transition to the next stage of their lives.

Overview

What will you do?

Responsibilities

• Deliver high-quality, person-centred support to a caseload of vulnerable tenants, promoting independence and personal growth.
• Carry out detailed assessments for incoming referrals, ensuring appropriate information is gathered and shared.
• Develop, implement, and regularly review individualised support and risk management plans.
• Maintain regular contact with tenants, conducting weekly visits at a minimum, with increased support during settling-in periods.
• Provide advice, guidance, and strategies to help tenants understand and manage their responsibilities.
• Work closely with other professionals and services to ensure a holistic, coordinated approach to support.
• Promote positive behaviours and community integration, encouraging tenants to be good neighbours and active community members.
• Ensure accurate and timely record-keeping of all tenant interactions and activities using internal systems.
• Conduct regular Health & Safety checks and property inspections, reporting maintenance issues to ensure high standards of accommodation.

Qualifications

• Experience in housing support, social care, or a related field (desirable but not essential if you have transferable skills).
• Excellent interpersonal and communication skills with a strong ability to engage individuals from diverse backgrounds.
• A proactive and empathetic approach to problem-solving and tenant engagement.
• Ability to work independently, manage a varied caseload, and maintain accurate records.
• Knowledge of safeguarding practices and risk management procedures is desirable.
• Access to your own vehicle.
• A live DBS check on the update service.

Apply

Apply now and be part of a team dedicated to supporting people to live safely, independently, and confidently in their own homes.

To apply: Please get in touch with Keeran @ Moxie People for more information, or apply through this advert.