Housing Supervisor

The City of Edinburgh Council; City of Edinburgh; On-site; GBP 33,000 - 40,000; Full time

Job summary

A local government council in Edinburgh is seeking a Housing Supervisor for their Temporary Accommodation Service. The ideal candidate will have a strong background in social housing, property management, and leadership skills to manage a diverse team. You will ensure the delivery of high-quality services while being sensitive to the needs of clients facing challenges. This role offers a competitive salary and opportunities for flexible working.

Benefits

Flexible working options

Commitment to diversity and inclusion

Qualifications

• Significant experience in a social housing role in a housing association, council, or similar organisation.
• Proven track record of delivering high quality work within a limited timescale.
• Experience supervising a diverse team.

Responsibilities

• Lead a team of Homelessness Mobile Wardens in void properties.
• Supervise Housing Assistants for property setup on internal systems.
• Respond sensitively to the needs of customers with significant challenges.

Skills

Social housing knowledge

Property management experience

Leadership skills

Customer service focus

Sensitivity to client needs

Job description

Housing Supervisor – Temporary Accommodation Service

North East Locality Office

Salary: £33,287 - £39,129

Hours: 36 per week, 52 weeks

An exciting opportunity has arisen for a Housing Supervisor position in The City of Edinburgh Council's Temporary Accommodation Service.

You will be a housing professional with significant experience of working in a social housing role in a housing association, council or similar organisation. With an excellent knowledge of social housing, property management and homelessness, coupled with a passion and track record for delivering high quality work within a limited timescale; you will have the leadership skills and motivation to lead a diverse team of Homelessness Mobile Wardens who work in our void properties to bring them back to a high standard to enable them to be let out to our homeless clients. You will also supervise Housing Assistants who are responsible for a range of admin tasks to ensure all properties are set up on our Internal Housing Systems and any specialist works are carried out in a timely manner.

You will put your customers first, respect and understand their concerns and needs when delivering services to them and inspire confidence and respect in your customers for you and the service you work for. You will be sensitive and responsive to the needs of all your customers, many of whom may experience significant challenges in their lives.

Please ensure you fully review the person specification before submitting your application - if your application fails to demonstrate you meet the essential criteria for the post it is unlikely you will be invited for interview.

This post is considered Regulated Work with Vulnerable Children and/or Protected Adults, under the Protection of Vulnerable Groups (Scotland) Act 2007. Preferred candidates will be required to join the PVG Scheme or undergo a PVG scheme update check prior to a formal offer of employment being made by the City of Edinburgh Council.

We're committed to creating a workplace culture where all our people feel valued, included and able to be their best at work, and we recognise the benefits that a diverse workforce with different values, beliefs, experience, and backgrounds brings to us as an organisation.

As part of our goal to improve our organisational culture and create a great place to work together for the people of Edinburgh, we want to make sure that we're bringing the best people into our roles, not just in their skills and experience but also in their approach to work.

To help achieve this, we're changing the way we interview and assess candidates by moving from a competency-based interview approach to a behavioural and technical (skills for the job) based approach. This new way of interviewing will allow us to assess how you think and how you would bring Our Behaviours of Respect, Integrity and Flexibility into your ways of working.

You can find out more on Our Behaviours web page Our Behaviours - The City of Edinburgh Council.

Our salary range typically reflects the initial starting salary and annually increases until it reaches the top of the range.

Happy to talk flexible working.

View Housing Supervisor Job Description