Housing Solutions Specialist

Morgan Hunt UK Limited; Kingston upon Thames; On-site; GBP 29,000 - 35,000; Full time

Job summary

Morgan Hunt UK Limited’s Kingston upon Thames vacancy is for a Housing Solutions Officer who helps households that are homeless or at risk obtain suitable housing solutions. You will provide comprehensive advice and work to retain housing or secure alternatives, reporting to the Housing Solutions Team Manager.

The role emphasizes proactive collaboration, clear communication, and adherence to homelessness legislation, with a focus on improving service delivery and outcomes for residents in

Qualifications

• Experience in housing management or related fields.
• Strong communication and interpersonal skills.
• Ability to work effectively in a team and independently.

Responsibilities

• Work collaboratively with households facing homelessness to provide advice and support.
• Agree on practical steps to prevent or relieve homelessness.
• Manage a caseload of applicants under the Homelessness Reduction Act.
• Participate in a duty rota for 'homeless on the day' interviews.
• Conduct thorough homelessness investigations in compliance with statutory guidance.
• Build strong partnerships with internal and external stakeholders.
• Utilize new technologies to enhance service delivery and customer satisfaction.

Skills

Housing management

Communication

Teamwork

Education

Relevant degree

Job description

Morgan Hunt UK Limited’s Kingston upon Thames vacancy is for a Housing Solutions Officer who helps households that are homeless or at risk obtain suitable housing solutions. You will provide comprehensive advice and work to retain housing or secure alternatives, reporting to the Housing Solutions Team Manager.

The role emphasizes proactive collaboration, clear communication, and adherence to homelessness legislation, with a focus on improving service delivery and outcomes for residents in