Housing Solutions Officer

Kirklees Metropolitan Council; West Yorkshire; On-site; GBP 25,000 - 35,000; Full time

Job summary

A local council in West Yorkshire is seeking a motivated Housing Solutions Officer to address the housing needs of vulnerable individuals. The role involves directly working with clients to assess their needs and develop solutions while collaborating with various agencies. A supportive team and flexible working environment are provided. Candidates should demonstrate strong communication skills and a commitment to personal development.

Benefits

Flexible working environment

Supportive team and management

Career development opportunities

Qualifications

• Ability to work in partnership with various agencies.
• Experience in delivering excellent service to vulnerable clients.
• Strong communication skills for face-to-face and phone interactions.

Responsibilities

• Identify and assess housing needs and provide support.
• Develop solutions to resolve housing problems.
• Work closely with internal and external agencies.

Skills

Highly motivated

Organised

Self-sufficient

Job description

Our employees are at the very heart of the services we provide to the community, to help us achieve our ambitions, we want the best possible team. In return, we will make sure you are rewarded with a great range of staff benefits to support you in and out of work.

Kirklees Council’s Housing Solutions Service delivers a range of services aimed at preventing and relieving homelessness for individuals and households across the district. The service adopts a person-centred, creative early intervention approach to solving housing problems.

Our Housing Solutions Officers work directly with customers face to face and over the phone to identify and assess their housing needs, provide information, advice, and support, and develop a range of solutions to help customers resolve their housing needs and problems.

This requires working closely in partnership with a range of internal and external agencies.

We are looking for a highly motivated, self‑sufficient, and organised Housing Solutions Officer (HSO) to work in the Refugee resettlement team. The HSO role is challenging yet highly rewarding, playing an instrumental part in developing partnerships, delivering excellent service to meet the housing needs of vulnerable people with complex needs.

We offer a flexible working environment, a supportive team and supportive management. There will be a commitment and continuous support to your personal and career development. There is an expectation for the council’s behaviours to be demonstrated throughout your work ethics and ethos.

Helen Fellis the manager for this role, please contact them on 01484 221000 for an informal discussion, or if you need any more information.

To apply please click the Apply Now link below.