Housing Regulation Licensing Team Leader

Portsmouth City Council; Sunderland; Presencial; GBP 12.000 - 15.000; A tiempo parcial

Ventajas ofrecidas por este puesto de trabajo

Support for professional development

Descripción de la vacante

Portsmouth City Council is seeking a Team Leader in its Private Sector Housing service. The role supervises officers enforcing the additional HMO licensing scheme and supports licensing and enforcement activities, with an emphasis on making homes safe and healthy.

The post covers a six-month fixed-term contract at 14.8 hours per week, primarily on Monday and Tuesday, with a development route from band 9 for applicants without a Level 5 qualification.

Formación

• Level 5 in a relevant housing, construction or environmental health qualification, or working towards it.
• Experience in enforcement/regulatory team; knowledge of enforcement action and evidence gathering.
• Experience identifying and improving performance.
• Experience inspecting residential property and guiding others to do so.

Responsabilidades

• Supervise a team enforcing and administering the additional HMO licensing scheme.
• Lead enforcement and regulatory services for licensing of houses in multiple occupation.
• Support the Housing Regulation Licensing Manager to keep the service compliant with legislation, regulations and policy.
• Provide help and advice to make homes liveable, safe and healthy.
• Support direct reports in inspecting residential property and applying HHSRS.
• Support direct reports with enforcement action, evidence gathering and decisions on the best course of action.
• Advise stakeholders and direct reports on necessary property repairs and produce schedules of works.
• Monitor and improve team performance using data, including individual officer performance.
• Support direct reports to remain resilient when dealing with customers in difficult circumstances.
• Coordinate multiple tasks within a busy, varied workload.

Conocimientos

HHSRS knowledge

Communication

MS Office

Systems thinking

Property inspection

Housing Acts knowledge

Educación

Level 5 housing/construction/environmental health qualification

Level 6 qualification (nice to have)

CIEH/CIH membership (nice to have)

Herramientas

Databases

Descripción del empleo

This Team Leader post in Portsmouth City Council's Private Sector Housing service supervises officers who enforce the additional HMO licensing scheme. The work centres on supporting licensing and enforcement, advising on property repairs, and keeping the service compliant with housing and public health law. It is a six-month fixed-term role of 14.8 hours a week over Monday and Tuesday, with a development route from band 9 for applicants without a level 5 qualification. Fit depends on a relevant level 5 qualification or enforcement experience, and knowledge of HHSRS.

What the job involves

• Supervise and support a team that enforces and administers the additional HMO licensing scheme
• Lead the team in delivering enforcement and regulatory services for licensing of houses in multiple occupation
• Support the Housing Regulation Licensing Manager to keep the service compliant with legislation, regulations and policy
• Provide help and advice to make homes liveable, safe and healthy
• Support direct reports in inspecting residential property and applying HHSRS
• Support direct reports with enforcement action, evidence gathering and decisions on the best course of action
• Advise stakeholders and direct reports on necessary property repairs and produce schedules of works
• Monitor and improve team performance using data, including individual officer performance
• Support direct reports to remain resilient when dealing with customers in difficult circumstances
• Coordinate multiple tasks within a busy, varied workload

What’s required

Qualifications

• Level 5 in a relevant housing, construction or environmental health qualification, or working towards it

Experience

• Demonstrable experience working in an enforcement team in a regulatory field, as an alternative to a level 5 qualification
• Knowledge and experience of enforcement action, including accurate records and a pragmatic approach to evidence gathering
• Experience of identifying and improving poor performance
• Demonstrable knowledge of inspecting residential property and supporting others to do so

Skills & knowledge

• Demonstrable knowledge of and experience applying HHSRS, and supporting direct reports in its use
• Knowledge of the Housing Acts, Public Health Acts and Police and Criminal Evidence Act (PACE)
• Excellent verbal and written communication with audiences at different levels
• Competent in Microsoft Word, Outlook, Excel and databases, and able to interpret performance data
• Understanding of the Systems Thinking approach and applying value steps to the service purpose
• Ability to identify necessary property repairs and produce schedules of works with clear instructions

Checks & eligibility

• Right to work in the UK

Other

• Strong time management across a busy and varied workload
• Emotional resilience and the ability to remain professionally detached when delivering difficult decisions
• Proactive and self-motivated, able to encourage and inspire good performance in a team

Nice to have

• Level 6 qualification in housing, environmental health, environmental science, housing engineering or construction, or working towards it
• Experience of, and training in, supervising professional officers
• Member-level CIEH membership, chartered membership of the CIH, or membership of another relevant body, or working towards it
• Evidence of extensive continual professional development
• Experience of supervising staff, monitoring and improving performance using data

What’s offered

• Support for professional development