Housing / Property Management Administrator

Reed; Liverpool; Remote; GBP 33,000; Full time

Job summary

A housing organization is seeking a Housing/Property Management Administrator for a 3-month fixed-term contract. The role is primarily remote, requiring experience in housing or property sectors. Responsibilities include managing empty properties, organizing payments, and tenant engagement. Candidates must possess excellent customer service skills and be proficient in MS Office. Salary is £32,143pa pro rata, with flexible hours from Monday to Friday.

Qualifications

• Experience in housing, property management, or lettings.
• Proven ability to deal effectively with people.
• Prior experience in a challenging environment.

Responsibilities

• Managing empty properties and updating internal systems.
• Organizing payments from customers/tenants.
• Engaging with tenants and handling matters.
• Identifying arrears cases and conducting tenancy audits.
• Logging information accurately.

Skills

Excellent customer service skills

Administration capability

Attention to detail

Proficient with MS Office

Job description

3 month FTC – Housing / Property Management Administrator-£32,143pa pro rata – Remote working.

Are you experienced in the Housing or Property sectors with excellent customer service skills and administration capability?

I am recruiting for a short term FTC for an immediate start. This role will mainly be working from home, however due to the nature of the position we do require a driver with own vehicle.

Our client are a large housing company and are looking for someone who ideally can cover the majority of this role. Tasks looking to be covered –

Responsibilities

• Managing the empty properties, updating internal systems.
• Organising correct payment from customers / tenants.
• Being in touch with any tenants to deal with and take note of matters.
• Identifying and arrears cases.
• Carry out tenancy audits.
• Community engagement.
• Identify if any customers require any additional support.
• Logging all information correctly.

This role would suit someone from a housing background who understands the industry, however we would consider someone from a lettings background or a hands on charity background.

You must have excellent customer service skills and be good with dealing effectively with people. You will have excellent attention to details, IT skills be very proficient with all MS Office.

You will have prior experience ideally negotiating, working within a challenging environment and can demonstrate your ability to work well under pressure.

Due to the nature of the role and the require to visit properties we do require a driver for this post.

This role is a fixed term contract of 3 months. We do not know if it will then be extended or not.

£32,143pa pro rata.

Hours of work tend to be Monday to Friday – agile working – but many around 9am-5pm, however there is flexibility to start and finish at different times as long as you complete 36 hours per week.