Housing Projects Lead - Strategy, Improvement & Research

Flagship Group; Norwich; On-site; GBP 60,000 - 75,000; Full time

Job summary

A prominent social housing provider in the UK is seeking a Head of Housing Projects to support the leadership team in driving continuous improvement. The ideal candidate will have proven project management experience and a strong background in social housing operations. Offering a competitive salary of up to £75,000 and a fantastic benefits package including unlimited annual leave and private medical cover. The role allows for Agile and flexible working arrangements.

Benefits

Company Car

Unlimited Annual Leave

Private Medical Cover

Death in Service Benefit / Company Pension

Company Sick Pay

Agile working environment

Qualifications

• Experience in social housing regulations, operations, and rent setting.
• Ability to manage multiple projects and priorities simultaneously.
• Full UK Driving Licence required.

Responsibilities

• Support leadership team in driving continuous improvement.
• Design and lead strategic improvement projects.
• Ensure high-quality, efficient housing services.
• Lead complaints function with empathy and respect.
• Conduct research for service improvements.

Skills

Project management

Organizational skills

Excellent communication

Analytical mindset

Process improvement

Education

Degree level education or equivalent experience

Professional housing qualification or willingness to work towards

Job description

A prominent social housing provider in the UK is seeking a Head of Housing Projects to support the leadership team in driving continuous improvement. The ideal candidate will have proven project management experience and a strong background in social housing operations. Offering a competitive salary of up to £75,000 and a fantastic benefits package including unlimited annual leave and private medical cover. The role allows for Agile and flexible working arrangements.