Housing & Partnerships Manager - Redditch, Worcestershire

Housing 21; Redditch; On-site; GBP 34,000 - 45,000; Full time

Job summary

A leading housing service provider in Redditch seeks a Housing and Partnership Manager to provide high-quality housing services. The role involves managing property and housing services to support resident independence. Candidates must have experience in housing management, strong organizational skills, and the ability to foster relationships with care providers. The position offers flexible working and an excellent benefits package.

Benefits

Flexible working

Learning and development opportunities

Blue Light Card discount

Holiday trade scheme

Occupational Sick Pay

Occupational Maternity Pay

Nine-day fortnight

Qualifications

• Proven experience in housing or property management.
• Strong understanding of health and safety and RoSH regulations.
• Excellent communication and interpersonal skills.
• Experience managing teams with a focus on employee development.
• Strong organisational skills including budget management.
• Knowledge of tenancy management and housing systems.
• Experience in implementing organisational changes.
• Ability to resolve conflicts and negotiate solutions.
• Good level of digital skills, particularly with Microsoft Products.
• Willing to work towards Level 4 CIH qualification.

Responsibilities

• Provide high quality housing services.
• Manage all aspects of property management and housing services.
• Ensure safe, well-maintained properties that support independence.
• Build effective relationships with third-party care providers.

Skills

Experience in housing or property management

Understanding of health and safety and RoSH regulations

Excellent communication skills

Experience managing teams

Strong organisational skills

Knowledge of tenancy management processes

Experience implementing organisational changes

Conflict resolution skills

Digital skills with Microsoft Products

Willingness to pursue CIH Level 4

Education

Level 4 Senior Housing & Property Management Apprenticeship

Tools

Microsoft Excel

Microsoft Word

Microsoft PowerPoint

Microsoft Outlook

Microsoft Power BI

Microsoft Teams

Job description

Are you passionate about making a positive difference and providing high quality services? Do you really care about people? Want great benefits, flexible working and learning and development opportunities to boot? You'll fit in well here. We're growing. Quickly and we're constantly looking for ways to make things better, always putting our residents and people at the heart of what we do. We have big ambitions and are looking for superstars to join us. Within the role of Housing and Partnership Manager you will provide high quality housing services and lead on all aspects of managing the scheme, enabling residents to live well with dignity and autonomy. You will lead and manage all aspects of property management and housing services within the Extra Care scheme, ensuring safe, well‑maintained properties that support residents' independence and comply with the housing consumer standards. The role also involves building effective relationships with third-party care providers to ensure care services align with resident needs and organisational standards. Curious to know more? If you're looking for an opportunity where you can make a real difference, with an organisation with a strong social purpose, take a look at the job description attached.

• Proven experience in housing or property management
• Strong understanding of health and safety and RoSH regulations and safeguarding practices
• Excellent communication and interpersonal skills, with the ability to build positive relationships with residents, staff and third‑party providers
• Experience managing teams, with a focus on employee development and performance.
• Strong organisational skills, including budget and resource management
• Knowledge of tenancy management processes and housing management systems
• Experience implementing and embedding organisational changes
• Ability to resolve conflicts and negotiate solutions with third‑party service providers
• A good level of digital skills and experience, including the use of Microsoft Products (Excel, Word, PowerPoint, Outlook, Power BI, MS Teams)
• Willing to work towards Level 4 Senior Housing & Property Management Apprenticeship / CIH Level 4 (if not held)

We support our employees to do what they do best, whether that's through flexible working, learning new skills or being part of a friendly and supportive workplace culture. We also offer a great benefits package including Blue Light Card discount, holiday trade scheme, Occupational Sick Pay, Occupational Maternity Pay and more. As part of our commitment to our employees and offering flexibility, we now offer a nine‑day fortnight, providing employees with the opportunity to work their hours across nine days and have a three‑day weekend every other week. Further details on how this works will be discussed with successful candidates upon an offer being made. An offer of employment will be subject to the satisfactory completion of an enhanced disclosure check, satisfactory references and induction training.