Housing Officer: Tenant & Estate Services

Carrington Blake Recruitment; Greater London; Hybrid; GBP 30,000 - 40,000; Full time

Job summary

A recruitment agency is seeking a Housing Officer in Greater London to deliver a comprehensive housing management service to tenants. You will manage social housing stock, ensuring high standards of service delivery while working collaboratively within a multidisciplinary team. The successful candidate will possess strong communication skills and experience in customer service, alongside relevant educational qualifications.

Qualifications

• Educated to degree level or equivalent or has relevant work experience.
• 5 GCSEs at grade D or above, including English and Maths.

Responsibilities

• Provide a comprehensive housing management service to tenants and leaseholders.
• Manage Council's social housing stock to high service delivery standards.
• Work as part of a multidisciplinary team delivering efficient housing services.
• Ensure compliance with health and safety policies.

Skills

Understanding of housing service delivery

Knowledge of public sector legislation

Customer service experience

Communication skills

Experience in a diverse environment

Education

Degree level education or equivalent work experience

Tools

Microsoft Word

Microsoft Excel

Microsoft PowerPoint

Job description

A recruitment agency is seeking a Housing Officer in Greater London to deliver a comprehensive housing management service to tenants. You will manage social housing stock, ensuring high standards of service delivery while working collaboratively within a multidisciplinary team. The successful candidate will possess strong communication skills and experience in customer service, alongside relevant educational qualifications.