Housing Officer

New Appointments Group; Lower Blandford St Mary; Remote; GBP 28,000 - 35,000; Full time

Job summary

A leading housing organisation is seeking dedicated Housing Officers to manage properties and provide support to service users. This role offers a fully remote working model with the autonomy to plan your own schedule. Ideal for self-motivated professionals with previous experience in housing support. Competitive salary of £28-35,000pa with excellent benefits, including 33 days annual leave and employer pension contributions.

Benefits

33 days annual leave

Life cover (2x basic salary)

Westfield Health membership

Employer pension contributions (4% employer, 4% employee)

Qualifications

• Previous experience in a Housing Officer or similar support-focused role is essential.
• Ability to work remotely with minimal supervision.
• A full UK Driving Licence is essential (DVLA checks will be conducted).

Responsibilities

• Deliver high-quality housing management and tenancy support to service users.
• Conduct property visits to maintain housing standards.
• Resolve tenancy issues, including complaints and anti-social behaviour.

Skills

Strong communication

Problem-solving

Organisational skills

Job description

Housing Officers - Remote Working - Must be able to commute within Bournemouth

£28-35,000pa + Excellent Benefits Package

Full-Time | Permanent

We are currently seeking dedicated and proactive Housing Officers to join our client - an independent and expanding organisation providing high-quality accommodation services to a wide range of clients across the UK. With a strong presence in both central and local government sectors, as well as within charitable organisations, our client is continuing to grow and develop its services nationally.

This exciting opportunity is based with easy access to both the South East of England and , and offers a fully remote working model. You will have the autonomy to plan your own schedule and manage your own day-to-day responsibilities, with regular community visits to support and manage service users.

About the Role

As a Housing Officer, you will be responsible for managing a portfolio of up to 250 properties and service users. Once you join, you will be assigned your caseload and will take ownership of delivering direct support and property management. This includes carrying out property inspections, resolving tenancy issues, liaising with external agencies, and ensuring compliance with housing standards.

This is an ideal role for someone who is self-motivated, organised, and passionate about supporting others in a community setting.

Key Responsibilities

• Deliver high-quality housing management and tenancy support to a defined group of service users
• Conduct property visits and ensure housing standards are maintained
• Resolve tenancy issues, including complaints, breaches, or anti-social behaviour
• Liaise with local authorities, support agencies, and landlords
• Maintain accurate records and reporting in line with company procedures
• Work independently to manage your diary, appointments, and caseload effectively

What We're Looking For

• Previous experience in a Housing Officer or similar support-focused role is essential
• Strong communication, problem-solving, and organisational skills
• Ability to work remotely with minimal supervision
• A full UK Driving Licence is essential (DVLA checks will be conducted)
• You must be willing to travel within the South London area as part of your daily responsibilities
• The successful applicant will be subject to enhanced DBS checks

Benefits Package

• 33 days annual leave (including bank holidays)
• Life cover (2x basic salary)
• Westfield Health membership - cashback on health services and discounts for retailers and gyms
• Laptop, phone, and any other required equipment providedMileage expenses - claimable from home
• 6-month probationary period
• Employer pension contributions (4% employer, 4% employee)
• Referral bonus scheme

If you're a committed housing professional looking for a rewarding and autonomous role with a growing and respected organisation, then get in touch today.

Successful applicants will require Counter Terrorism Clearance (CTC). The successful applicant will be subject to Disclosure checks through the Disclosure and Barring Service.

This role is not open to applications from those who will require sponsorship under the points-based system. Should you apply for this role and be found to require sponsorship, your application will be rejected, and any provisional offer withdrawn.

New Appointments Group, Expertly Matching Employers and Jobseekers since 1975.

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