Housing Management Worker

Nacro; Nottingham; On-site; GBP 27,000 - 28,000; Full time

Job summary

Nacro is seeking a Housing Management Worker to deliver intensive housing and property management support across Nottingham and Derbyshire. You will manage a portfolio of properties and tenancies, directly supporting tenants with tenancy management and housing benefit claims, while coordinating with support services to meet needs.

The role requires regular travel within the area, a full UK driving licence, and access to your own vehicle with business insurance.

Qualifications

• Full valid UK driving licence and access to own vehicle with business insurance.
• Experience in housing management or social housing is desirable.

Responsibilities

• Directly supporting tenants to manage their tenancy and housing benefit claims.
• Assessing risks, needs and eligibility for the service and signposting to support services.
• Working with Housing Management Team to issue tenancies and sign up new tenancies.
• Ordering furniture and goods for the properties.
• Collaborating with Asset Management to maintain property standards and maximise rent collection.

Skills

Tenant support

Housing management

Assessments

Travel readiness

Job description

• Enhanced DBS requirement


• This role does not offer eligibility for visa sponsorship.

This role offers a starting salary within Nacro’s pay structure of £26,807 with expected progression to £27,477 within the first year, subject to meeting clear criteria and performance standards, with further pay progression available in the future. Nacro’s pay framework provides transparent progression points and supports ongoing professional development and career growth.

At Nacro, we believe that everyone deserves a good education, a safe and secure place to live, the right to be heard, and the chance to start again, with support from someone on their side.

That’s why our housing, education, justice, and health and wellbeing services work alongside people to give them the support and skills they need to succeed. And it’s why we fight for their voices to be heard and campaign together to create lasting change.

We see your future, whatever the past.

This role requires regular travel across an allocated area and therefore, a full valid UK driving license and access to your own vehicle with business insurance are essential.

We are searching for a Housing Management worker to work across Nottingham and Derbyshire to provide housing and property management related support. Working as part of a team, managing a portfolio of properties and tenancies across a designated area, providing an intensive Housing Management Service to a core group of people.

Duties and responsibilities include but are not limited to:

• Directly supporting tenants to manage their tenancy, assisting them with housing benefit claims and signposting them to relevant support services and liaising with support services where required.


• Conducting initial and regular assessments of the potential or actual service user including any risks, their needs, and requirements in respect of the service, to determine eligibility for the service taking necessary action where required are delivered.


• Working with the Nacro Housing Management Team to ensure the correct tenancies are issued, sign up new tenancies and ensure the service user understands and accepts tenancy obligations.


• Be involved in ordering furniture and goods for the property


• Work closely with the Asset Management team on ensuring property standards are maintained, repairs are reported in a timely way and ensuring the properties are suitable for letting and safe occupation. Maximise rent collection and adhere to the arrears management policy and procedure.

About you

Nacro is fair and inclusive employer

At Nacro, we believe in the power of a diverse and inclusive team. We are a Ban the Box employer and welcome applications from people of all backgrounds, including those with criminal records. Convictions are not discussed at application stage and will only be considered later if relevant to the role, assessed fairly, proportionately and confidentially. For advice, contact our confidential Criminal Record Support Service on 0300 123 1999 or [e-mail] .