Housing Management Coordinator

Home Group Limited; Greater Lincolnshire; On-site; GBP 26,000; Part time

Job summary

A housing organization in Scunthorpe is seeking a Housing Management Coordinator to support customers with tenancy management and ensure their homes are safe and well-maintained. This part-time role offers £13.21 per hour with benefits like a health cash plan, paid volunteering time, and 34 days of leave. Applicants should have strong communication skills, the ability to work independently, and a proactive approach to supporting customers. Flexible working hours can be arranged.

Benefits

34 days leave, pro-rated

Paid time off for volunteering

Matching pension contributions (up to 7%)

Health cash plan covering dental and optical

Career development and training package

Supermarket discounts and travel expenses

Qualifications

• Experience in collecting rents and taking formal tenancy actions.
• Willingness to learn procedures related to housing management.
• Ability to engage with customers and provide support.

Responsibilities

• Provide tenancy support to customers ensuring safety and maintenance.
• Assist customers with housing benefit claims.
• Prepare rooms for new customers and ensure compliance with health and safety.

Skills

Knowledge of re-letting of rooms or units

Ability to work on own initiative

Positive attitude and well-organised

Confident working collaboratively

Job description

Housing Management Coordinator

Pay £13.21 per hour (£25,838 per annum pro rata) and great benefits including Health Cash Plan

Permanent, part time (34 hpw)

Scunthorpe

We can’t offer a CoS for this role

Home, a place where you belong

This is a great opportunity for a Housing Management Coordinator to join our team here in Scunthorpe as our Housing and Property Specialist, you’ll focus on tenancy support for our customers, ensuring their homes are safe and well maintained. Providing a housing management service, you’ll support them to manage and maintain their tenancy and rent accounts with the aim of helping them move on to a secure, long-term accommodation!

What’s in it for you?

• 34 days leave, pro-rated (including bank holidays and a “me day”)
• Paid time off for volunteering
• MatchingPension contributions (up to 7%, with life assurance of 3x Basic Salary)
• Save up to £1140 yearly with our health cash plan, covering dental, optical, and therapies
• Career path with development and an excellent training package
• Excellent benefits and rewards including supermarket discounts and travel expenses

What you’ll do

• Working with victims of domestic violence
• Making sure that our customers properties are homes they can be proud of, you’ll support your customers by engaging and involving them in their tenancies.
• Help our customers with housing benefit claims, making sure that these are received on their rent account.
• Where there is a need, you’ll also issue and sign warning letters and notices which may lead to attending court.
• Getting rooms ready for the next customers who needs our help and for maximum occupancy, you’ll turn around vacant or void rooms within set timescales.
• Ensuring we are health and safety compliant and that maintenance standards are met.

Why join us

This is more than a job, it’s a place where you feel valued. You get great training, support from friendly colleagues and a chance to make a real difference every day. Be part of one of the UK’s top 10 Great Places to Work!

You have

• Know-how of re-letting of rooms or units, collecting rents, and taking formal tenancy action when needed (or willing to learn).
• Able to take on a lead role within the team, offering guidance and support to your colleagues
• The ability to work on your own initiative, positively influencing people from all different backgrounds.
• A “can do” positive attitude, you’re proactive and well organised, and able to work on your initiative.
• Confident working collaboratively with colleagues in other parts of the business as well as with external partners

Stronger together

We do our best work when we’re ourselves. That’s why inclusion, wellbeing, and our diversity networks help make Home Group a great place to work!

The practical bits

• Based at our service in Scunthorpe
• Able to use technology for creating and updating support plans, making benefit claims and doing tenancy signs ups
• Flexible working hours (we’re open to agreeing a work pattern with you)
• You’ll need an Enhanced DBS check done and we pay for that.

Find out more

Click APPLY NOW to see our Housing Management Coordinator Job Description, find out about us and for help to apply. Roles can close early, so don’t wait.

For reasonable adjustments email [e-mail]