Housing Compliance Officer

Peterborough City Council; Peterborough; On-site; GBP 30,000 - 45,000; Full time

Job summary

A local authority in the UK is seeking a Housing Compliance Officer for a fixed term of three years. This role involves investigating housing offences, managing a caseload, and enforcing compliance with licensing schemes. The ideal candidate should have excellent organizational and customer service skills, along with knowledge of housing legislation. Benefits include generous annual leave, flexible bank holiday arrangements, and opportunities for professional development.

Benefits

Generous annual leave

Sick pay

Local government pension scheme

Employee discounts

Development opportunities

Paid volunteering hours

Qualifications

• Experience in housing enforcement.
• Demonstrable experience of managing and progressing a varied caseload.

Responsibilities

• Investigate reports of non-compliance with licensing schemes.
• Manage a caseload of investigations related to housing offences.
• Serve legal notices and financial penalties for housing offences.
• Investigate housing complaints and public health issues.
• Survey and risk assess properties in the private rented sector.
• Lead responsibility for complaints of illegal eviction and harassment.

Skills

Excellent organisational skills

Customer service skills

Knowledge of legislation relating to private sector housing

Experience with complex legislation

Job description

This role is fixed term for three years until 2028

All About The Role

We are looking for a highly motivated individual with experience in housing enforcement to join our busy housing standards team within Regulatory Services. The Housing Compliance Officer will be focused on the enforcement of the council's licensing schemes.

You will be responsible for:

• Investigating reports of non-compliance with the council's selective licensing schemes, including unlicensed properties and other non-compliance with licensing conditions
• Managing a caseload of investigations related to housing offences, focusing on offences related to the council's various licensing schemes
• The service of legal notices and financial penalties for various housing related offences
• Investigating housing complaints and public health issues in privately rented houses
• Surveying and risk assessing properties within the private rented sector using the Housing Health and Safety Rating system, taking appropriate action to remove risks, preparing statements, schedules of works and statutory notices.
• Taking a lead responsibility for investigating complaints of threatened and actual illegal eviction and harassment.

We are looking for someone with:

• Excellent organisational and customer service skills.
• A good knowledge of legislation relating to private sector housing.
• Experience of dealing with complex legislation

Demonstrable experience of managing and progressing a varied caseload and working within a busy front-line team.

All About Our Team

The housing standards team is responsible for regulating housing within the city. The team has responsibility for monitoring disrepair, selective licensing, HMO licensing, and mobile park home licensing.

All About Our Benefits

We value our colleagues and have developed a number of benefits in addition to our generous annual leave starting at 25 days + bank holidays, sick pay and local government pension scheme…

• Access to a range of benefits via Vivup, including in-store and online discounts as well as our Cycle to Work and Home & Electronics schemes
• Buy up to 10 days additional annual leave (pro-rata)
• Access to car lease scheme
• Take your bank holidays flexibly to better suit your personal circumstances
• Make Additional Voluntary Contributions (Shared Cost AVCs) to your pension with tax and National Insurance savings
• Access to development opportunities including apprenticeships to support your personal and professional growth
• Paid volunteering hours each year so you can make a positive impact on our community during your normal working day
• Access to our equality, diversity and inclusion network
• Opportunities to receive Employee Recognition Awards

All About Our Commitments

We are proud to be an equal opportunities employer, dedicated to fostering diversity, advancing equity, and building an inclusive workplace for everyone. We welcome applications from individuals of all backgrounds and particularly encourage those from underrepresented groups, including disabled people, care leavers, and individuals from minority ethnic communities. Your unique perspectives and experiences are encouraged and valued and will play a vital role in our success.

We are committed to making our recruitment process as accessible as possible. If you are disabled and require any reasonable adjustments during the application or interview process, please contact [e-mail] we will work with you to meet your needs.

Appointment to this post will be subject to the outcome of a standard Disclosure obtained through the Disclosure and Barring Service. The Council is committed to safeguarding and promoting the welfare of children and vulnerable adults and expects all staff and volunteers to share this commitment.