Housing Community Assistant

Ackerman Pierce Ltd; Greater London; On-site; GBP 22,000 - 28,000; Full time

Job summary

A community support organization in Greater London is seeking a proactive Community Centre Assistant to ensure the smooth running of community centres. The role involves health and safety checks, managing bookings, setting up rooms, and providing excellent customer service. Ideal candidates will possess strong communication and organizational skills, with experience in a customer-facing role. Flexibility is essential as evening and weekend work may be required.

Qualifications

• Previous experience in caretaking or similar customer-facing role.
• Good knowledge of Health & Safety compliance.
• Ability to prioritise tasks effectively.

Responsibilities

• Carry out Health & Safety and building compliance checks.
• Report repairs and manage bookings using IT systems.
• Set up rooms for events and prepare technical equipment.
• Provide customer support to centre visitors.
• Perform cleaning and light maintenance tasks.

Skills

Customer service skills

Strong communication skills

Interpersonal abilities

Organizational skills

Flexibility

Tools

Microsoft Office

Job description

Are you passionate about supporting your community and creating welcoming, safe spaces for local residents? We’re looking for a proactive and customer-focused Community Centre Assistant to join our team.

In this varied and hands-on role, you will play a key part in the smooth, day-to-day running of our community centres. Your work will ensure that all users enjoy a positive experience in a well‑maintained, safe, and supportive environment.

Key Responsibilities

• Travelling weekly to centres across our portfolio to carry out and record Health & Safety and building compliance checks.
• Using IT systems to report repairs, manage bookings and maintain accurate records.
• Setting up rooms based on booking requirements, including arranging furniture and preparing technical equipment.
• Preparing and setting up refreshments for centre users.
• Carrying out general cleaning, tidying, and light maintenance tasks.
• Providing friendly, professional customer support to all centre visitors and users.
• Opening and closing buildings, including working some evenings and weekends as required.

About You

• A passionate, positive attitude with excellent customer service skills.
• Strong communication and interpersonal abilities.
• Previous experience in a caretaking, facilities, or similar customer‑facing role, with good knowledge of Health & Safety compliance.
• A flexible and organised approach to work, with the ability to prioritise tasks effectively.
• Good IT skills and confidence using Microsoft Office and in‑house systems.

If you are interested then please apply today