Housing Benefits & Council Tax Review Officer - Temporary

neway international; Lewisham; On-site; GBP 30,000 - 40,000; Full time

Job summary

A local government organization is looking for experienced Review Officers in Lewisham to support the Revenues & Benefits team. The role involves assessing housing benefit claims, ensuring compliance with regulations, and maintaining high service standards. Candidates should have a background in local government, strong analytical skills, and excellent communication abilities. This temporary assignment is crucial during peak workload periods.

Qualifications

• Previous experience in Revenues & Benefits or a similar local government environment.
• Strong knowledge of Housing Benefit and Council Tax Reduction regulations.
• Ability to manage workload effectively and meet deadlines.

Responsibilities

• Ensure compliance with relevant legislation, policies, and procedures.
• Investigate discrepancies and liaise with residents, businesses, and external agencies to resolve queries.
• Provide clear written and verbal communication to customers, ensuring a high standard of service delivery.

Skills

Analytical skills

Communication skills

Customer service skills

Job description

A local government organization is looking for experienced Review Officers in Lewisham to support the Revenues & Benefits team. The role involves assessing housing benefit claims, ensuring compliance with regulations, and maintaining high service standards. Candidates should have a background in local government, strong analytical skills, and excellent communication abilities. This temporary assignment is crucial during peak workload periods.