Housing Area Manager (Remote) — Lead Tenant Services

Sanctuary Group; Swindon; Hybrid; GBP 40,000 - 43,000; Full time

Job summary

A community-focused housing association based in the UK seeks an Area Manager – Housing to join its team. This role involves leading housing operations across Gloucester, Swindon, Reading, and Bournemouth. The ideal candidate will oversee team performance, ensure compliance, manage complaints, and enhance tenant satisfaction. Previous experience in housing management and knowledge of housing legislation is essential. The position offers a competitive salary ranging from £40,334 to £42,457 and generous employee benefits including annual leave and a pension scheme.

Benefits

25 days annual leave

Pension scheme

Life Assurance

Employee Advice Service

Cycle to Work scheme

Qualifications

• Relevant qualification in housing management or progressing towards it.
• Level 4 or 5 or Diploma in Housing.
• Proven experience in housing management.

Responsibilities

• Lead and manage a team of Housing Officers.
• Ensure compliance with housing policies.
• Improve tenant satisfaction measures.

Skills

Housing management experience

Understanding of housing legislation

Compliance management

Team leadership

Customer service

Microsoft Office suite

Education

Diploma in Housing

Job description

A community-focused housing association based in the UK seeks an Area Manager – Housing to join its team. This role involves leading housing operations across Gloucester, Swindon, Reading, and Bournemouth. The ideal candidate will oversee team performance, ensure compliance, manage complaints, and enhance tenant satisfaction. Previous experience in housing management and knowledge of housing legislation is essential. The position offers a competitive salary ranging from £40,334 to £42,457 and generous employee benefits including annual leave and a pension scheme.