Housing Area Manager

BDS (Northern) Limited; Metropolitan Borough of Solihull; Hybrid; GBP 37,000 - 38,000; Full time

Job summary

A leading provider of retirement housing is seeking an Area Manager in the UK. You will oversee multiple sheltered housing sites, ensuring high-quality services and exceptional customer service. Key responsibilities include developing teams, managing budgets, and implementing customer engagement strategies. Ideal candidates will have strong people management skills and experience in retirement housing management.

Qualifications

• Good understanding of operational procedures in the management of retirement housing.
• Experience in business and financial planning.
• Proficient in budget management.
• Experience safeguarding vulnerable adults.

Responsibilities

• Leading and developing the area team to ensure they meet their full potential.
• Implementing the customer engagement strategy at local level.
• Ensuring high quality services are commissioned across all schemes.

Skills

Strong people management

Excellent internal and external stakeholder relationship management

Ability to analyse information and take action for improvement

Effective decision making

Excellent communication and interpersonal skills

Job description

Role: Area Manager

Salary: Circa £37,000 - £38,000 per annum

Contract: Temporary ongoing for a minimum of 3 months

Start date: ASAP

BDS Recruitment have an exciting opportunity for an area manager to work for one of the countries leading providers of retirement housing.

Working from home and with travel - the area covers a patch of 16 sheltered housing sites across Solihul, Worcestershire and Herefordshire.

The post holder will oversee and manage scheme managers and admin staff to ensure services are being delivered to a high standard offering residents exceptional customer service across both retirement services.

Key duties

• Leading and developing the area team to ensure they meet their full potential and continue to deliver excellent services
• Accountability for implementing the customer engagement strategy at local level, ensuring that all customers have an opportunity to shape local provision and are encouraged to be involved in their local community
• Working with the Procurement team and local providers, as appropriate, to ensure that high quality services are commissioned across all schemes.

Criteria

• Good understanding of operational procedures in the management retirement housing.
• Business and financial planning
• Budget management
• Safeguarding of vulnerable adults
• Strong people management
• Excellent internal and external stakeholder relationship management;
• Ability to analyse information and take action for improvement
• Effective decision making alongside excellent communication and interpersonal skills.

Please apply now for immediate consideration