Housing Admin & Customer Service Specialist

Reed Specialist Recruitment; Houghton Regis; On-site; GBP 60,000 - 80,000; Full time

Job summary

A recruitment agency in Houghton Regis seeks a Business Support Officer to deliver high-quality customer service and support housing teams. This full-time position requires strong communication skills and experience in a customer-facing role. The candidate will manage inquiries, assist with administrative tasks, and collaborate with various teams. Flexibility to attend evening/weekend meetings is needed, as well as a commitment to health and safety standards.

Qualifications

• Strong commitment to delivering excellent customer service.
• Desirable experience working with vulnerable residents.
• Ability to work both independently and collaboratively.

Responsibilities

• Provide responsive customer service and support various estate services.
• Collaborate with housing teams and manage local offices.
• Process invoices, raise purchase orders, and assist in events.

Skills

Customer service excellence

Knowledge of housing policy and procedures

Independent working

External liaison experience

Strong communication skills

Health and safety understanding

Job description

A recruitment agency in Houghton Regis seeks a Business Support Officer to deliver high-quality customer service and support housing teams. This full-time position requires strong communication skills and experience in a customer-facing role. The candidate will manage inquiries, assist with administrative tasks, and collaborate with various teams. Flexibility to attend evening/weekend meetings is needed, as well as a commitment to health and safety standards.