Housekeeping Team Member - London

LGH - Holiday Inn; Greater London; On-site; GBP 20,000 - 25,000; Full time

Job summary

A prominent hotel brand in London is seeking a Housekeeping Team Member to deliver exceptional cleaning services and enhance guest experiences. Responsibilities include maintaining cleanliness in guest rooms and public areas, adhering to high cleaning standards, and ensuring all spaces are welcoming. The ideal candidate has attention to detail and experience in housekeeping. Competitive benefits and career growth opportunities are offered.

Benefits

Employee discounts on hotel stays

Access to IHG employee benefit programs

Shopping discounts

Cycle to work scheme

Wellbeing support and resources

Free meals on duty

Free parking

Qualifications

• Prior experience in a similar role, emphasizing attention to detail.
• Passionate about exceptional customer service.
• Reliable and punctual team player.

Responsibilities

• Clean and maintain guest rooms, public areas, and linen rooms.
• Deliver exceptional service to guests.
• Adhere to cleaning standards and report damages.

Skills

Attention to detail

Customer service experience

Time management

Team player

Physical fitness

Communication skills

Job description

Housekeeping Team Member - London

Housekeeping Team Member Holiday Inn London - Regent's Park Check out the hotel on our virtual tour!

The Opportunity

Join Our Sparkling Team as a Housekeeping Hero!

Are you ready to be the unsung hero of our hotel, ensuring every corner shines and every guest feels at home? As a Housekeeping Team Member, you'll be the heart and soul of our establishment, transforming spaces into pristine, welcoming havens.

What You'll Do

• Create Comfort : Clean and maintain guest rooms, public areas, linen rooms, and cupboards, ensuring every space is spotless and inviting.
• Exceed Expectations : Deliver exceptional service levels, making sure our guests experience nothing but the best.
• Attention to Detail : Adhere to our high cleaning standards and presentation guidelines for all room categories.
• Promptly report any damages or breakages to keep everything in top-notch condition.
• Organize with Ease : Return all equipment to their designated storerooms at the end of each day, keeping your work areas tidy and efficient.

Why You'll Love It

• Be a Part of Something Special : Join a team that values your hard work and dedication.
• Make a Difference : Your efforts will directly impact our guests' experiences, making their stay memorable.
• Grow with Us : Opportunities for personal and professional development in a supportive environment.

Ready to make our hotel sparkle? Apply now and become a Housekeeping Hero!

Benefits

• Our enviable employee discounts on bedroom rates across the LGH hotel portfolio.
• Access to the IHG employee room benefit programme across their global portfolio.
• (T&Cs apply).
• Shopping discounts - ranging from groceries, fashion, travel, utilities, days out, and even holidays.
• Eye care
• Free legal & money advice
• Counseling sessions
• Hospital & death benefit plans
• Cycle to work scheme
• Wellbeing tips and support fitness videos
• Recipe ideas
• Advice on keeping active and healthy living
• Wellbeing podcasts and tv
• Breathing exercises24 / 7 advice and support line
• Team reward & recognition
• Free meals on duty
• Free parking

Ideal Candidate

• Has previous experience in a similar role and understands the importance of attention to detail in housekeeping
• Is passionate about providing exceptional customer service and takes pride in delivering clean and well-maintained guest rooms and public areas
• Is a team player who is reliable, punctual and able to work collaboratively with others
• Possesses excellent time management skills and is able to prioritize tasks effectively to ensure all areas are cleaned to a high standard within the allocated time frame
• Is physically fit and able to carry out the physical demands of the job, including lifting and moving heavy objects, standing for extended periods of time, and working in a fast-paced environment
• Has good communication skills and is able to work effectively with other departments to ensure the smooth running of the hotel
• Has a positive attitude and a willingness to learn and develop new skills
• Is familiar with health and safety regulations and has a good understanding of the proper use of cleaning equipment and chemicals
• Has a good eye for detail and is able to spot areas that require extra attention, such as stains or damaged items.

Hotel

Discover the vibrant heart of London at the Holiday Inn London - Regent's Park Hotel! Perfectly positioned just minutes from Great Portland Street and Regent's Park Tube stations, our hotel offers seamless access to the city's top attractions.

Located near the A501 and only a 45-minute drive from Heathrow Airport, getting here is a breeze.

Step outside and find yourself immersed in the lush greenery of Regent's Park or the bustling energy of Oxford Street's shopping paradise, both within walking distance.

Family fun awaits at nearby hotspots like Madame Tussauds, the Sherlock Holmes Museum, and London Zoo.

For culture enthusiasts, the British Museum, less than a mile away, invites you to uncover ancient treasures and explore global cultures.

The British Library, with its diverse exhibitions, is also just a short stroll away.

The excitement doesn't end there! Theater lovers can reach the dazzling West End in just a 15-minute walk, where world-class shows await.

And don't miss the vibrant bars and restaurants of Soho, perfect for a night out on the town.

About us

Looking for an exciting career in the hospitality industry? Look no further than LGH Hotels Management! With a growing portfolio of 42 hotels throughout the UK, including globally recognised brands such as Crowne Plaza, Holiday Inn, and Best Western, all located in prime locations, we are the premier destination for those seeking a fulfilling career in hospitality.

Join our dynamic team and be a part of shaping the future of the UK hospitality industry.