Housekeeping Team Member

LGH Hotels Management; West Drayton; On-site; GBP 20,000 - 25,000; Full time

Job summary

A hotel management company in West Drayton is seeking a Housekeeping Team Member to ensure exceptional cleanliness and comfort across guest rooms and public areas. Ideal candidates will have a strong attention to detail, experience in housekeeping, and a passion for customer service. The role requires physical fitness and good communication skills, with opportunities for professional growth. The position comes with employee discounts and support for well-being and development.

Benefits

Employee discounts on hotel rates

Shopping discounts

Eye care benefits

Free legal & money advice

Counseling sessions

Cycle to work scheme

Free meals on duty

Free parking

Qualifications

• Experience in a similar role with attention to detail.
• Passionate about providing exceptional customer service.
• Reliable, punctual, and collaborative team player.
• Physically fit to handle demands such as lifting.
• Familiarity with health and safety regulations.

Responsibilities

• Clean and maintain guest rooms and public areas.
• Deliver exceptional service levels to guests.
• Adhere to high cleaning standards and guidelines.
• Report any damages or breakages promptly.
• Keep work areas tidy and organized.

Skills

Attention to Detail

Customer Service

Time Management

Team Player

Communication Skills

Job description

The Opportunity

Join Our Sparkling Team as a Housekeeping Hero!

Are you ready to be the unsung hero of our hotel, ensuring every corner shines and every guest feels at home? As a Housekeeping Team Member, you'll be the heart and soul of our establishment, transforming spaces into pristine, welcoming havens.

What You'll Do:

• Create Comfort: Clean and maintain guest rooms, public areas, linen rooms, and cupboards, ensuring every tsarin is spotless and inviting.
• Exceed Expectations: Deliver exceptional service levels, making sure our guests experience nothing but the best.
• Attention to Detail: Adhere to our high cleaning standards and presentation guidelines for all room categories. Promptly report any damages or breakagesuseid to keep everything in top-notch condition.
• Organ chaque: Return all equipment to their designated storerooms at the end of each day, keeping your work areas tidy and сель.

Why You'll Love It:

• Be a Part of Something Special: Join a team that values your hard work and dedication.
illis>Make a Difference: Your efforts will directly impact our guests’ experiences, making their stay memorable.
• Grow with Us: Opportunities for personal and professional development in a supportive environment.

Ready to make our hotel sparkle? Apply now and become a Housekeeping Hero!

Benefits

• Our enviable employee discounts on bedroom rates across our Best Western hotel portfolio.
• Shopping discounts拍拍 ranging from groceries, fashion, travel, utilities, days out, and even holidays.
• Eye care
• Free legal & money advice
• Counseling sessions
• Hospital & death benefit plans
• Cycle to work scheme
• Wellbeing tips and support fitness videos 已>
• Recipe ideas
• Advice on keeping active and healthy living
• Wellbeing podcasts and tv
• Breathing exercises
• 24/7 advice and support line
• Team reward & recognition
• Free meals on duty
• Free parking

Ideal Candidate

• Has previous experience in a similar role and understands the importanceाटा of attention to detail in housekeeping.
• Is passionate about providing exceptional customer service and takes pride in delivering clean and well‑maintained guest rooms and public areas.
• Is a team player who is reliable, punctual, and able to work collaboratively with others.
• Possesses excellent time management skills and is able to prioritize tasks effectively to ensure all areas are cleaned to a high standard within the allocated time frame.
• Is physically fit and able to carry out the physical demands of the job, including lifting and moving heavy objects, standing for extended periods of time, and working in a fast‑paced environment.
• Has good communication skills and is able to work effectively with other departments to ensure the smooth running of the hotel.
• Has a positive attitude and a willingness to learn and develop new skills.
• Is familiar with health and safety regulations and has a good understanding of the proper use of cleaning equipment and chemicalsassimil.
• Has a good eye for detail and is able to spot areas that require extra attention, such as stains or damaged items.

Hotel

The Derby Midland Hotel, and has a total of 102 bedrooms. It is centrally located in the city centre.

About usLooking for an exciting career in the hospitality industry? Look no further than LGH Hotels Management! With a growing portfolio of 42 hotels throughout the UK, including globally recognised brands such as Crowne Plaza, Holiday Inn, and Best Western, all located in prime locations, we are the premier destination for those seeking a fulfilling career in hospitality. Join our dynamic team and be a part of shaping the future of the UK hospitality industry.