Housekeeping Team Member

Park Holidays UK Ltd; Maidstone; On-site; GBP 9,000 - 22,000; Part time

Benefits offered by this job

Generous holiday discounts

Restaurant discounts on park venues

Eye care voucher

Employee assistance programme

Pension scheme

Job summary

Park Holidays UK Ltd is seeking a dedicated housekeeper to maintain the cleanliness of holiday homes and communal areas and to assist with laundry duties across our parks.

You will work as part of a friendly team, delivering high standards of cleanliness, assisting guests with requests, and following health and safety guidelines. Experience in housekeeping is helpful but not essential, and physical tasks are a part of the role.

Qualifications

• Attention to detail and commitment to high cleanliness standards
• Strong teamwork and communication skills
• Good time management and ability to perform physical tasks
• Knowledge of health and safety procedures related to cleaning
• Customer service mindset to address guest requests respectfully

Responsibilities

• Clean and maintain holiday homes and communal areas to a high standard
• Assist with washing, drying and ironing of linen and towels
• Use cleaning products and equipment safely following health and safety guidelines
• Keep track of cleaning and laundry supplies and report shortages
• Collaborate with housekeeping staff to prioritise tasks and meet deadlines
• Provide exceptional customer service to guests related to housekeeping

Job description

Join our dedicated housekeeping team at Park Holidays UK, where your attention to detail and commitment to cleanliness will help create unforgettable guest experiences every day. In this role, you will be responsible for maintaining the cleanliness and organisation of holiday homes and communal areas, as well as assisting with laundry duties.

• Clean and maintain holiday homes and communal areas to a high standard, ensuring that all areas are spotless and well-organised.
• Assist with laundry tasks including washing, drying, and ironing of linen and towels to ensure they are clean and ready for guest use.
• Use and store cleaning products and equipment safely and appropriately, following all relevant health and safety guidelines.
• Keep track of cleaning and laundry supplies, reporting any shortages or issues to management to ensure adequate stock levels.
• Work collaboratively with other housekeeping and cleaning staff to prioritise tasks and ensure that all duties are completed efficiently and on time.
• Provide exceptional customer service, addressing any guest requests or concerns related to housekeeping in a professional and courteous manner.
• Previous experience in a housekeeping or cleaning role is preferred but not essential.
• Strong attention to detail with a commitment to maintaining high standards of cleanliness and organisation.
• Ability to manage time effectively and complete tasks efficiently within the designated working hours.
• Good communication skills and the ability to work well within a team.
• Ability to perform physical tasks associated with cleaning and laundry duties.
• Knowledge of health and safety procedures related to cleaning and laundry practices.
• Willingness to work on the specified days (Monday and Friday) and adapt to varying tasks as needed.

Looking for a rewarding career in the holiday park industry? Park Holidays UK is one of the leading holiday park operators, offering exciting opportunities in a fun and dynamic environment. Whether you're passionate about customer service, hospitality, or outdoor adventures, we have a role for you. Join our team and be part of creating unforgettable holiday experiences!

At Park Holidays UK, you'll be part of an industry-leading organisation where you'll be challenged, inspired, rewarded, and empowered to grow. We pride ourselves on placing a high value on our team members - it's one of the key things that sets us apart.

We'll encourage you to bring your best every day, offering exciting opportunities, meaningful work, a supportive and collaborative environment, and plenty of room for professional development.

Employee Benefits at Park Holidays UK include:

• Generous discount on holidays across our parks
• Discount at all restaurants on park for you and your family
• Free premium eye test voucher
• Comprehensive Employee Assistance Programme offering counselling, retail discounts, and more.
• Discounted gym memberships
• Employee referral scheme
• Sales referral scheme
• Free expert mortgage advice
• Company pension scheme