Housekeeping Team Member

Warner Hotels; England; On-site; GBP 40,000 - 60,000; Part time

Job summary

A renowned hotel chain in England is seeking dedicated individuals for housekeeping roles. Join our supportive team to ensure guests enjoy the highest quality stay in beautifully maintained rooms. This position values customer service, teamwork, and a commitment to delivering an exceptional guest journey. Competitive hourly rate of up to £12.21 with various employee benefits including discounts and career development opportunities.

Benefits

Live-in may be available

Free use of gym and leisure facilities

Free or 60% discounted food onsite

Access to numerous discounts and offers

20% discount for family & friends on stays

Qualifications

• A people person who would put the guest journey at the heart of everything they do.
• A willingness to learn and improve knowledge on customer service, our products and tailored selling.
• Someone who will care about the wider team and look to support wherever needed.

Responsibilities

• Deliver great service within the housekeeping department.
• Work alongside the Housekeeping Manager and Leaders for smooth guest journeys.
• Ensure guests enjoy the highest quality stay in a perfectly kept room.

Skills

Customer service

Communication

Teamwork

Job description

Overview

Join our team at Nidd Hall, part of the Warner Hotels Group. This 199‑bedroom historic hotel is set in 45 acres of gardens with a fishing lake and stunning Yorkshire countryside views.

Hourly Rate

Up to £12.21 per hour, dependent on age.

Benefits

• Live‑in may be available
• Free use of gym and leisure facilities
• Free or 60% discounted food onsite
• Access to numerous discounts and offers with many national brands and retailers
• Career development through externally recognised qualifications in addition to in‑house training and development (Degrees and Apprenticeship level)
• 20% discount for you, family & friends across our Bourne Leisure brands Warner Hotels and Haven Holidays (including further discounted breaks within Warner for you, your family, and friends to use)

Responsibilities

As part of our supportive team, you will develop and grow into delivering a great service within the housekeeping department. Alongside the Housekeeping Manager and the Housekeeping Team Leaders you will be a fundamental part of the smooth running of the guest journey from the moment they arrive to their room. By working together with a large diverse and multi‑skilled team, you will ensure all our guests enjoy the highest quality stay in a perfectly kept room.

Qualifications & Preferences

• A people person who would put the guest journey at the heart of everything they do
• A willingness to learn and improve knowledge on customer service, our products and tailored selling
• Someone who will care about the wider team and look to support wherever needed
• A promise to come to work as your whole authentic self

Diversity, equity, and inclusion are at the heart of who we are and what we do. Our commitment to these values is unwavering and they are central to our mission. We encourage applications from all backgrounds, communities and industries and we are happy to discuss any reasonable adjustments or flexibility that you may require, including whether a role can be part‑time or a job‑share. We genuinely care about every candidate's experience during the recruitment process and are here to provide support where we can.

If you require any assistance or reasonable adjustments while applying, please don't hesitate to reach out to us at [e-mail].