Housekeeping Team Leader

Pgl Travel; Hindhead; On-site; GBP 22,000 - 28,000; Full time

Job summary

A leading adventure travel company in the UK is seeking a Housekeeping Team Leader to ensure that all guest and communal areas are clean and welcoming. This role involves leading a team, engaging with guests, and ensuring excellent standards of cleanliness. Candidates should have at least 3 months of experience in housekeeping and a qualification in Health & Safety. Benefits include 20 days annual leave, a birthday off, paid volunteering days, and discounts for family breaks.

Benefits

20 days annual leave (+ 8 bank holidays)

Paid volunteering days

24/7 Wellbeing Hub access

Contributory pension

Free/discounted PGL breaks for family

Qualifications

• 3+ months experience in a housekeeping role.
• Experience of supervising a team is a bonus.
• Core values of FUN, SAFETY, QUALITY, INCLUSIVITY, TEAMWORK and RESPECT.

Responsibilities

• Lead a team of Housekeeping Assistants to ensure guest areas are welcoming.
• Assist and engage with guests to enhance their experience.
• Resolve any issues to maintain excellent guest experiences.

Skills

Interpersonal skills

Leadership ability

Problem solving

Education

Qualification in Health & Safety

Job description

Reporting to the Housekeeping Manager, you'll be accountable for leading a team of Housekeeping Assistants to ensure all our guest & communal areas look and feel warm and welcoming, creating fantastic first impressions and making our visitors feel at home.

You’ll need great interpersonal skills to assist and engage with our guests, leadership ability to inspire and lead your team, and confidence and problem‑solving talent to resolve any issues that stand in the way of delivering excellent guest experiences.

We’re looking for individuals with 3+ months experience within a housekeeping role and a recognisable qualification in Health & Safety. Experience of supervising a team is a bonus, but not essential for this position. Above all, it’s our core values of FUN, SAFETY, QUALITY, INCLUSIVITY, TEAMWORK and RESPECT that unite us.

PGL is a world where children achieve the 'impossible'. Our residential adventure camps create extraordinary breakthroughs through active and life‑affirming experiences in the great outdoors. But that's not all… we're part of something bigger. We're powered by PGL Beyond, a group of inspiring companies with a common purpose to deliver enriching and transformative experiences to the next generation. Will you join us? Make a difference as a Housekeeping Team Leader. Many children are nervous about staying away from home. At PGL we take pride in making our young explorers as welcome as possible with a comfortable & clean environment. A great night's sleep in a freshly made bed will leave them raring for a new day of adventure!

• On top of your 20 days annual leave (+ 8 bank holidays), you'll also enjoy your birthday off, have paid volunteering days to help worthwhile causes and the option to purchase additional holiday.
• A career with ongoing growth, aided development, mentoring, multiple pathways and opportunities to work across different UK or French locations.
• 24/7 access to our Wellbeing Hub alongside our Employee Assistance Program
• Sector leading family friendly policies and a contributory pension
• Access to our financial wellbeing platform where you can borrow or save directly from your salary.
• Free/discounted PGL breaks for your family & discounts at 800+ retailers.