Housekeeping Team Leader

Hyatt Group; City Of London; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading global hotel chain in London is seeking a Housekeeping Team Leader to supervise daily operations and maintain high cleanliness standards. The ideal candidate will have previous experience in housekeeping management with strong leadership skills. This role comes with great benefits, including discounted stays and continuous development opportunities.

Benefits

12 complimentary nights per year

Discounted hotel stays for family and friends

Free meals on duty

50% discount on food and beverages

Uniform provided

Headspace membership

Continuous learning opportunities

Qualifications

• Previous experience in housekeeping supervision or management.
• Strong leadership and communication skills.
• Ability to motivate and develop a team.

Responsibilities

• Supervise daily operations of the housekeeping department.
• Train and support team members to uphold service standards.
• Conduct regular inspections of guest rooms and public areas.
• Monitor supply usage and maintain storage efficiency.
• Motivate the team to foster a positive work environment.

Skills

Housekeeping supervision

Leadership

Communication

Interpersonal skills

Organizational skills

Job description

Overview

Close Inclusive Collection Job Postings Notification

"I believe successful people are the ones who take the initiative to learn, unlearn and relearn. It’s important to constantly challenge your knowledge and step out of your comfort zone."

Peggy Focheux Duval: Director of Learning & Development, France

About Great Scotland Yard Hotel – The Unbound Collection

Few addresses are richer in history and anecdote than our hotel; a few steps away from Covent Garden and around the corner from Trafalgar Square our guests enjoy a wide variety of food and beverage offerings including quirky cocktails and local craft beers in the 40 Elephants Bar, evening drinks at our Whisky Bar, Sibin, and can indulge in an Afternoon Tea with a twist in The Parlour.

Duties and responsibilities related to the Housekeeping Team Leader role

• Supervise daily operations of the housekeeping department, ensuring tasks are completed efficiently and meet high standards of cleanliness and presentation
• Train, support, and develop new and existing team members to uphold service and cleanliness standards
• Conduct regular inspections of guest rooms and public areas to maintain quality and brand compliance
• Monitor supply usage, reorder when needed, and ensure proper storage to minimize waste and control costs
• Motivate and inspire the team, fostering a positive, professional, and collaborative work environment

About you

You have previous experience in housekeeping supervision or management, ideally within the premium hospitality segment. With strong leadership, communication, and interpersonal skills, you are organised and proactive, able to motivate and develop your team while consistently maintaining high operational and cleanliness standards.

Just some of the benefits you will enjoy as Housekeeping Team Leader

• 12 complimentary nights a year across Hyatt Hotels worldwide
• Discounted hotel stays across Hyatt not just for you but also your family and friends from the day you start!
• Free meals on duty
• 50% discount on food and beverages when you dine as a guest at selected Hyatt Hotels
• Uniform provided and laundered complimentary
• Headspace membership and access to our Employee Assistance Programme
• Continuous learning and development opportunities to provide you with a clear career path as well as job promotion opportunities across Hyatt Hotels worldwide

At Hyatt ‘We care for people so they can be their best’. This is demonstrated in our values of Empathy, Integrity, Respect, Inclusion, Experimentation and Wellbeing. Being part of Great Scotland Yard Hotel also means joining the Hyatt family which has over 1150 hotels in over 70 different countries, also recognised as a Great Place to Work Company!

Being part of Hyatt means always having space to be you. We are passionate about diversity, equity and inclusion. Our global teams are a mosaic of cultures, ethnicities, genders, ages, abilities and identities.

Join a team that is making travel more human. Connected. Sustainable. Here, everyone\'s role matters. Opportunities are yours to shape. Your individuality is celebrated. At the heart of Hyatt is our shared belief that hospitality is more than just a job – it’s a career for people who care.

Next steps

Next steps: Apply today for this Housekeeping Team Leader role and start your journey with Hyatt Hotels!

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